Key Account Manager - Cloud

Giacom Group; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading cloud services provider in Bristol seeks a Key Account Manager to oversee and develop relationships with cloud partners. The role requires proven channel sales experience and a strong customer focus while offering a competitive salary and flexibility. Join a dynamic team and help shape the future of cloud solutions for UK businesses.

Benefits

Flexible working

Competitive salary and commission incentives

25 days annual leave plus bank holidays

Career growth opportunities

No dress code

Qualifications

• Proven track record in channel sales, with success in similar roles.
• Demonstrated ability to consistently achieve or exceed MRR targets.
• Excellent interpersonal skills, adept at building relationships with stakeholders.

Responsibilities

• Own and grow a portfolio of 50–60 cloud partners.
• Drive retention and revenue growth by deepening relationships.
• Support go-to-market activities including campaigns.

Skills

Channel sales experience

Customer focus

Results-driven

Interpersonal skills

Data-driven

Proactive account management

Job description

Giacom are the only provider of Comms, Cloud, Hardware and Billing all through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

Join our high-performing Cloud Sales team as a Key Account Manager and take the lead in driving real growth. In this hybrid role, you'll work alongside a team of field-based Key Account Managers and report directly to the Cloud Sales Manager.

Your mission? To own and grow a portfolio of ambitious cloud partners accounts - boosting retention, deepening relationships, and unlocking new revenue opportunities.

If you're hungry to make an impact and thrive in a fast-paced, goal-driven environment, this is your next big move.

Please note, this role is field based with the expectation to travel to visit partners and attend events as well as collaborating with the wider cloud sales team in our Bristol office.

What you'll be doing

• Own and grow a portfolio of 50–60 cloud partners, acting as their main point of contact.
• Drive retention and revenue growth by deepening relationships and identifying new opportunities.
• Guide partners through cloud adoption and introduce new product solutions.
• Support go-to-market activities, including campaigns and partner enablement.
• Champion partners internally and with suppliers to unlock funding and program benefits.
• Track performance, manage pipelines, and report progress to the Cloud Sales Manager.
• Attend industry events and partner workshops to stay connected and ahead of the curve.
• Collaborate on GTM plans and regularly review progress in QBRs.
• Engage high-potential accounts to boost cross-sell and upsell opportunities.
• Ensure partners leverage core cloud offerings, training, and support programs.

Your Experience

• Proven track record in channel sales, with success in similar roles.
• Demonstrated ability to consistently achieve or exceed MRR targets.
• Strong customer focus, committed to delivering exceptional partner experiences.
• Results-driven with a sharp focus on sales growth and performance metrics.
• Thrives in fast-paced, dynamic sales environments.
• Excellent interpersonal skills, adept at building relationships with all levels of stakeholders.
• Self-motivated with a proactive approach to account management.
• Data-savvy, using insights to inform strategy and decision-making.
• Collaborative team player who excels in a high-performance culture.

What's in it for you?

• Flexible working.
• Competitive salary and attraction commission incentives.
• Career growth and development opportunities through our dedicated Sales Academy.
• No dress code - embrace the freedom to bring your whole self to work.
• 25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
• A pension plan for your future.
• Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.