Junior customer success manager

SMSEdge; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic company is seeking a Junior Customer Success Manager in London. As part of your role, you will engage with clients to ensure their success, improve delivery channels with telecom companies, and analyze performance metrics. The ideal candidate is proactive, thrives in a team, and possesses strong analytical skills. This full-time position offers a competitive salary and the opportunity for professional growth.

Qualifications

• Energetic, with a can-do attitude.
• Communicative and a team player.
• Analytical with the ability to interpret data into meaningful insights.

Responsibilities

• Communicating with new and existing clients, understanding their needs and onboarding them.
• Working with telecom companies to improve and add delivery channels.
• Reviewing and understanding key performance statistics.

Skills

Communication

Teamwork

Analytical Thinking

Creativity

Job description

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Day-to-day responsibilities include:

Communicating with new and existing clients, understanding their needs and onboarding them.

Job Description

Day-to-day responsibilities include:

Communicating with new and existing clients, understanding their needs and onboarding them.

Working with telecom companies to improve and add delivery channels.

Connecting and negotiating with communication providers.

Reviewing and understanding key performance statistics, ultimately deriving conclusions and recommendations based on campaign performance.

Ensuring customers see maximum success with their sms marketing campaigns.

Requirements

Energetic, with a can do attitude.

Communicative and a team player.

Analytical with ability to interpret data and analytics into meaningful insights.

Creative, self-starter, who can multitask while working under pressure.

English - High Proficiency - MUST

Send CV to: [e-mail]

Product Information

Presentation - smsedge.com/presentation

Video - smsedge.com/video

Join Now

Apply via email at: [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Software Development

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