Join the Future of Marketing

Optima Partners; Greater London, Bristol; On-site; GBP 45,000 - 70,000; Full time

Job summary

A leading consultancy firm in Greater London seeks marketing professionals passionate about customer engagement. This role involves architecting customer journeys, crafting content strategies, and leveraging technology to drive impactful marketing transformation. Join us if you're ready to push boundaries and create meaningful customer experiences.

Qualifications

• Passionate about customer-centric marketing.
• Experience in architecting customer journeys.
• Ability to craft personalized content strategies.

Responsibilities

• Architect seamless, multi-channel customer journeys.
• Build and apply decisioning frameworks.
• Collaborate with data, tech, and creative teams.
• Lead marketing transformation programmes.

Skills

Customer strategy

Journey architecture

Decisioning platforms

Personalised content design

Marketing transformation delivery

Tools

CRM platforms

Marketing automation

Personalisation platforms

Job description

Join the Future of Marketing

We're always keen to connect with brilliant minds who share our vision.

If you’re curious about what it’s like to work with a forward-thinking consultancy that partners with leading brands to drive transformation, we’d love to hear from you.

We’re especially interested in building relationships with marketing professionals who are shaping the next era of customer engagement and transformation. Whether your expertise lies in customer strategy, journey architecture, decisioning platforms, personalised content design, or marketing transformation delivery — this is your opportunity to stay on our radar.

You’ll be part of a network of experts driving intelligent, data-led customer experiences that deliver real impact. We’re keen to connect with individuals who can:

• Architect seamless, multi-channel customer journeys
• Build and apply decisioning frameworks for real-time, personalised engagement
• Craft content strategies tailored to every stage of the customer lifecycle
• Collaborate with data, tech, and creative teams to activate customer strategies
• Leverage marketing automation, CRM, and personalisation platforms to deliver measurable results
• Lead marketing transformation programmes that combine strategy, operations and technology to unlock customer value

If you're passionate about customer-centric marketing and ready to push boundaries, we’d love to hear from you.Please attach your CV and complete the short set of questions to help us understand more about you.