IT Technician

Active Learning Trust Ltd; Ipswich; On-site; GBP 40,000 - GBP 60,000; Full time

Job description

Location:Chantry Academy, part of the Active Learning Trust

Closing Date:22:00, Monday 16th February 2026

Start Date:As soon as possible

Summary of Key Responsibilities

• To provide a professional first-line technical advisory and diagnostic support service to within a Service Desk environment during the service window.
• To assist the Senior IT Technician by carrying out reasonable requests for additional duties as and when required.
• Tomake recommendations on potential improvements to working practices and performance to improve service levels and customer satisfaction.
• Software installation, updates and support.
• Provide appropriate technical support, help and advice to staff and students.
• You will provide support to Ipswich Hub schools: Chantry, Gusford, Sidegate and Hillside

Our People-First Philosophy

At Active Learning Trust, Everyone is valued in their role, and we make sure that the right people have the right opportunities to find their purpose and progress within our Trust. Guided by our values of open dialogue, bold thinking and supportive teamwork, we put our staff's growth and wellbeing at the heart of everything we do – so that they can focus on making a real difference in our schools and our communities.

Why Join Our Trust?

• Extensive support and development opportunities
• Belong to a compassionate and inclusive trust that values you and the role you play.
• Join an experienced group of people who are fully dedicated to delivering the best for our children.
• Gain access to our VivUp employee benefit system, Cycle to Work scheme and local government pension.

If you are a proactive problem-solver who thrives in a collaborative setting, this is the role for you.

Contact

If you wish to discover more about this exciting opportunity, then please contact: Stephen Roberts, IT Operations Manager, at [e-mail]