IT Technician

Witherslackgroup; Sunderland; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading special education provider in the UK is seeking an IT Field Technician to provide outstanding IT support, install and maintain technology across various locations. The ideal candidate will have strong skills in Microsoft systems, networking, and iPad support. With a competitive salary of up to £30,000 and an extensive benefits package, this role offers a chance to make a difference in the lives of young people within an inclusive environment.

Benefits

35 days holiday including bank holidays

Flexible benefits package

Wellbeing tools and advice

Medical cover

High-street discounts

Beautiful working environments

Recommend a friend scheme with £2,000 bonus

Qualifications

• Solid expertise in Microsoft Operating systems and Microsoft Office Applications.
• Preferably experience in iPad support within an educational environment.
• Knowledge of networking and general hardware/software troubleshooting.

Responsibilities

• Install, maintain, and troubleshoot IT equipment across various sites.
• Provide friendly and proactive IT support to end users.
• Dazzle end users with exceptional customer service daily.

Skills

Microsoft Operating systems and Microsoft Office Applications

iPad support

Networking knowledge

Hardware and software

Job description

Looking for a job where you can support creating brighter futures? Want to take care of our tech and help to do something extraordinary? Join us in our IT Field Technician role and you can do both.

Those huge small victories

We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things.

For children with complex needs the level of care and education we provide must go above and beyond. That’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in‑house clinical teams, we’re proud to have won a reputation for excellence and market leading OFSTED ratings.

Get out what you put in

Our IT Technicians are people who dazzle our end users every day, by installing, maintaining, or fixing technology in their offices, classrooms and homes while offering them daily support and expertise to support them in their goal of providing aspirational environments for all our young people.

A Driving License is a requirement for this role as you will be visiting sites across the region, providing them with friendly, proactive IT support which will help our teams to create brighter futures. You’ll install equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose to help keep everything up and running across the Witherslack Group.

Bring your whole‑self to work

Here at Witherslack Group, we celebrate everyone’s differences as that’s what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. We’ll give you the chance to build an exciting career in a fast‑growing organisation, where you’re free to achieve your potential.

You will need to have solid expertise in the following key areas:

• Microsoft Operating systems and Microsoft Office Applications
• iPad support (preferably in an educational environment)
• Networking knowledge
• Hardware and software

What we do for you

We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you’ll get to make a genuine difference to the lives of our young people – plus you’ll get:

• Salary: up to £30,000
• Holiday: You’ll work hard at WG, so you’ll be rewarded with 35 days holiday (including bank holidays)
• Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance – check out our benefits here
• Wellbeing: a host of wellbeing tools and advice including employee assistance
• Medical cover so you can claim back the cost of things like an optician’s or dentist appointment and a host of high‑street discounts
• Beautiful working environments with the very best facilities
• A recommend a friend scheme that offers a £2,000 bonus every time

Join the UK’s best special education and care provider

Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose‑led employer, in an environment that allows you to be yourself.

For a full job description and person specification, please click here

To view our ex‑offenders policy please click here.

The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community.