IT Support Technician

Genesis Crafty; Magherafelt; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading bakery in Magherafelt is seeking an IT Support Technician to provide hands-on technical support, system administration, and IT asset management. The ideal candidate must have over a year of proven IT support experience and relevant educational qualifications. This role offers the opportunity to work in a dynamic environment, assisting various departments effectively. Join a well-established company with a commitment to quality and innovation in the baking industry.

Qualifications

• 1+ year's proven experience in IT support or technician role.
• Level 3 Award in IT/Business or similar OR equivalent relevant experience.
• 4 GCSE's at Grade C or above.

Responsibilities

• Provide general IT support.
• Oversee system and network administration.
• Manage IT assets and documentation.
• Support data and software systems.

Skills

IT support

System administration

Asset management

Network administration

Education

Level 3 Award in IT/Business or similar

4 GCSE's at Grade C or above

Job description

Genesis Bakery

IT Support Technician

Job ref: IT0126 | Job type: Permanent

Location: Magherafelt | Salary: Dependent on experience

Quantity of Posts Available: 1

Closing date: Friday 23 Jan 2026 17:00

Genesis Bakery based in Magherafelt has been manufacturing artisanal, high quality baked goods since 1968. The annual turnover is in excess of £20m with a workforce of over 200. Our products are sold in more than 500 stores across Northern Ireland and we also produce a range of bread and cakes for many of the UKs largest and most prestigious retailers. We are seeking a proactive and technically skilled IT Support Technician to assist with the effective delivery of IT support across all departments. This role involves a combination of hands‑on technical support, system administration, and IT asset management. The successful candidate will ensure timely resolution of IT issues, maintain infrastructure, and support both hardware and software systems.

Key Duties Will Include

• General IT support
• System and Network Administraion
• Asset and Documentation Management
• Data and Software Support

Essential Criteria

• 1+ year's proven experience in IT support or technician role
• Level 3 Award in IT/Business or similar OR equivalent relevent experience
• 4 GCSE's at Grade C or above

How To Apply

To apply for this role click apply were you will be redirected to our careers page to complete the application form.

Please see the attached job description and person specification for additional information.

Genesis is an Equal Opportunities Employer.