IT Support Apprentice: Level 3 Qualification & Training

Baltic Apprenticeships; Stockport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading apprenticeship provider is seeking an enthusiastic apprentice to join a valuable IT support team. This role involves assisting in installation, providing first-line support, and working towards a Level 3 Information Communications Technician qualification. The ideal candidate should have a passion for technology, good communication skills, and a willingness to learn. This apprenticeship offers a salary of £15,600 per annum along with great benefits, including 28 days annual leave and birthday off.

Benefits

28 days annual leave including bank holidays

Birthday off

Vendor certifications

Qualifications

• Basic understanding of Microsoft Windows and Office applications.
• Eager to learn and work collaboratively.
• Ability to assist with troubleshooting technical issues.

Responsibilities

• Support installation, configuration, and maintenance of IT systems.
• Provide first-line support to users and resolve service desk requests.
• Monitor system performance and document technical processes.

Skills

Passion for technology

Good communication skills

Problem-solving skills

Ability to work as part of a team

Education

Grade 4 in GSCE Maths

Grade 5 in GSCE English

Tools

Microsoft Windows

Microsoft Office

Job description

A leading apprenticeship provider is seeking an enthusiastic apprentice to join a valuable IT support team. This role involves assisting in installation, providing first-line support, and working towards a Level 3 Information Communications Technician qualification. The ideal candidate should have a passion for technology, good communication skills, and a willingness to learn. This apprenticeship offers a salary of £15,600 per annum along with great benefits, including 28 days annual leave and birthday off.