IT Apprentice: Help Desk & Desktop Support - Day-Release Study

Cundall Johnston & Partners LLP; Greater London; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

An international consultancy in Greater London is seeking an IT Apprentice to provide excellent user support as part of their Help Desk team. The role involves managing incidents, setting up devices, and maintaining hardware. Ideal candidates should have strong organizational skills, communication abilities, and at least five GCSEs including Maths. Successful applicants will enjoy a supportive learning environment with opportunities for personal and professional growth.

Qualifications

• GCSEs and/or A-levels with Maths are necessary.
• Relevant qualifications or experience will be considered.
• Strong communication and multitasking abilities.

Responsibilities

• Provide 1st and 2nd line user support.
• Manage incidents and troubleshoot software issues.
• Set up and configure devices for users.
• Maintain hardware and basic network support.

Skills

Strong organizational and administrative skills

Excellent communication skills

Attention to detail

Willingness to learn

Education

Five GCSEs and/or A-levels, including Maths

Job description

An international consultancy in Greater London is seeking an IT Apprentice to provide excellent user support as part of their Help Desk team. The role involves managing incidents, setting up devices, and maintaining hardware. Ideal candidates should have strong organizational skills, communication abilities, and at least five GCSEs including Maths. Successful applicants will enjoy a supportive learning environment with opportunities for personal and professional growth.