ISO Coordinator

Echelon Supply; Liverpool; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading provider of industrial solutions is seeking an ISO Coordinator in Liverpool to ensure compliance with ISO standards. This role includes developing quality management systems, conducting audits, and collaborating with teams to drive continuous improvement. The ideal candidate has strong auditing skills and experience in the manufacturing industry. This position emphasizes quality commitment and effective communication across all levels.

Qualifications

• Proven experience as an ISO Coordinator or quality engineer.
• Experience in the manufacturing or industrial distribution industry.
• Strong knowledge of ISO 9001:2015 principles and QMS implementation.

Responsibilities

• Develop and maintain the Quality Management System aligned with ISO 9001:2015.
• Conduct internal ISO audits and implement corrective actions.
• Facilitate audits with external agencies and certification bodies.

Skills

ISO principles knowledge

Auditing skills

Analytical skills

Communication skills

Education

Lead Auditor certification (ISO 9001:2015)

Tools

Microsoft Office Suite

QMS software

Job description

ISO Coordinator – Echelon Supply and Service

Join us at Echelon Supply and Service, a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. With a reputation built on a customer‑first approach and a commitment to quality, we are headquartered in Liverpool, NY, and operate more than ten locations in the U.S. and Canada.

Position Overview

This role is essential in ensuring that our products consistently meet stringent quality standards set by our industrial clients and government customers. The ISO Coordinator will develop and maintain quality processes, conduct inspections, collaborate with cross‑functional teams, and drive continuous improvement. U.S. citizenship is required.

Key Responsibilities

• Develop, implement, and maintain the Quality Management System (QMS) in alignment with ISO 9001:2015 standards and organizational objectives.
• Conduct internal ISO audits and drive corrective and preventive actions through to completion.
• Identify gaps in current processes, implement quality improvements, and update related procedures, work instructions, and forms.
• Facilitate audits with external government agencies, customers, and certification bodies.
• Manage and monitor nonconformities, ensuring appropriate follow‑up and verification of corrective and preventive actions.
• Lead risk assessments and integrate risk‑based thinking into operational planning and improvement efforts.
• Maintain accurate records and documentation of all quality activities in accordance with ISO requirements.
• Prepare and present reports for management review meetings, including analysis of audit results, nonconformities, KPIs, and customer feedback.
• Collaborate cross‑functionally with operations, supply chain, and quality to ensure quality standards are embedded across all processes.
• Develop and deliver internal training and awareness programs to strengthen understanding and engagement with ISO and quality practices.
• Support continuous improvement initiatives using root cause analysis, data trends, and key quality metrics.
• Perform contract inspection and quality verification as required.

Qualifications

• Proven experience as an ISO Coordinator, internal/external auditor, or quality engineer.
• Experience within the manufacturing or industrial distribution industry.
• Experience managing government contract audits and compliance in a fast‑paced operational setting.
• Strong knowledge of ISO 9001:2015 principles, QMS implementation, and documentation control.
• Excellent communication and collaboration skills across all organizational levels.
• Advanced proficiency in Microsoft Office Suite; experience with QMS or document control software a plus.
• Strong analytical, organizational, and problem‑solving skills with the ability to drive results.
• Self‑starter with excellent interpersonal and technical writing abilities.

Skills and Abilities

• Passion for quality systems, auditing, and continuous improvement.
• Lead Auditor certification (ISO 9001:2015) preferred.
• Knowledge of process mapping, root cause analysis, and improvement tools (PDCA, 8D, etc.).
• Works effectively both independently and in a team environment.
• Capable of balancing compliance requirements with practical business needs.

Equal Employment Opportunity Statement

Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.