Inpatient Unit Listening Volunteer for Rennie Grove Peace Hospice Care

Welwyn Hatfield Community And Voluntary Services Limited; Watford; On-site; GBP 40,000 - 60,000; Full time

Job summary

Welwyn Hatfield Community And Voluntary Services Limited seeks compassionate volunteers for its Inpatient Unit to provide emotional support to patients facing life-limiting illnesses. Volunteers will offer one-on-one listening support and work closely with the nursing team to ensure patients receive the care they need. This role provides a fulfilling opportunity to enhance your listening skills and be part of a dedicated team making a real difference in the lives of patients and their families.

Benefits

Career development opportunities

Skill enhancement

Qualifications

• Excellent listening and communication skills.
• Empathy with professionalism and boundaries.
• Age 18 or over.

Responsibilities

• Support patients on a weekly schedule.
• Liaise with the IPU team to identify patients for support.
• Provide one-to-one emotional support.

Skills

Listening skills

Communication skills

Empathy

Professionalism

Job description

Before you can register your interest for this opportunity, you must be registered as a volunteer.

Please register with the Volunteer Centre, or if you have already registered, please log in.

Our short stay Inpatient Unit (IPU) provides symptom, pain, and medication management for patients dealing with a life-limiting illness, as well as end-of-life care for those in the last days of their life. Our Listener volunteers will provide one-to-one emotional support to patients and family members on the IPU as identified by the nursing team.

Opportunity Details

• Type: Long-term Commitment
• District: Watford
• Start Date: 02/07/2025
• End Date: 16/07/2025
• Location: From your office
• Time of Day: Weekday Mornings, Weekday Afternoons

Practical Considerations

Peace Hospice is wheelchair accessible. We are happy to discuss any reasonable adjustments to support you.

Requirements

• Criminal record check (DBS) required

Suitable For

• 18 – 25 year olds
• Aged 26 and over
• Older People
• People with a visual impairment
• People with restricted mobility

Interest Areas

• End of Life
• Bereavement & Hospices

Accessibility

Yes, wheelchair accessible.

Full Role Description

Main Tasks:

• Support patients on a weekly schedule, with support provided as needed on an ad-hoc basis.
• Liaise with the IPU team to identify patients who will benefit from listening support.
• Provide one-to-one emotional support.
• Record visit details in the IPU clipboard.
• Provide feedback to IPU staff after visits.
• Attend monthly group supervision at Grove House, St Albans.
• Follow all policies and procedures of Rennie Grove Peace Hospice Care.

What We Are Looking For:

• Excellent listening and communication skills.
• Empathy with professionalism and boundaries.
• Trustworthiness and non-judgemental attitude.
• Friendly, open, and communicative nature.
• Flexibility and reliability.
• Ability to work independently and as part of a team.
• Basic IT skills for record-keeping and reporting.
• Age 18 or over.

Benefits:

• Develop and enhance listening skills.
• Be part of a supportive, purposeful team.
• Opportunity for career development; current vacancies available on our website.