Infrastructure Operations Manager – Tech Support

Unternehmensgruppe Theo Müller S.e.c.s.; Market Drayton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading dairy company in the UK is seeking a Technical Support Operations Manager to lead a team of infrastructure engineers. This role involves ensuring the availability, security, and scalability of infrastructure services while managing budgets and vendor relationships. Candidates should possess proven leadership skills, technical expertise in IT services, and the ability to communicate effectively within a 24/7 operational environment. This is an exciting opportunity to build a rewarding career in a dynamic, growing business.

Benefits

Competitive salary

Generous annual bonus

Company car or cash allowance

Private Medical Insurance

25 days holiday plus bank holidays

Enhanced Maternity & Paternity Leave

Pension Employer Contribution Scheme

Exclusive access to Müller Rewards

Qualifications

• Proven experience leading infrastructure or technical support teams.
• Strong technical grounding across networks, data centres/cloud.
• Confidence making decisions under pressure in a 24/7 environment.
• Experience with budget ownership and vendor management.

Responsibilities

• Lead and develop a team of infrastructure engineers and support specialists.
• Keep infrastructure services available, secure, and scalable.
• Drive standardisation, automation, and continuous improvement.
• Own end-user technology standards, roadmaps, and asset lifecycle management.
• Act as senior escalation point for support.

Skills

Leadership

Technical expertise in networks and data centers

Budget management

Clear communication

Education

Degree or equivalent experience

Tools

IT Service Management (ITSM)

Job description

A leading dairy company in the UK is seeking a Technical Support Operations Manager to lead a team of infrastructure engineers. This role involves ensuring the availability, security, and scalability of infrastructure services while managing budgets and vendor relationships. Candidates should possess proven leadership skills, technical expertise in IT services, and the ability to communicate effectively within a 24/7 operational environment. This is an exciting opportunity to build a rewarding career in a dynamic, growing business.