Infrastructure & Lab Ops Engineer – On-Site Tech Support

Unisys; Leeds; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global technology solutions provider in Leeds is seeking a Technology Operations Engineer to deliver on-site technical support across R&D facilities. Responsibilities include managing infrastructure, supporting network issues, coordinating third-party engineers, and engaging in cyber-security readiness. The ideal candidate will possess strong knowledge of incident management and workplace technology support, with optional Java or Azure experience preferred. This position offers a competitive compensation package and various employee benefits.

Benefits

Pension

Life Assurance

Private Medical

Employee Assistance Program

Qualifications

• Act as the SPOC for infrastructure issues across R&D sites.
• Support the Network Team with on-ground troubleshooting.
• Host and oversee external engineers for installs and maintenance.
• Contribute to cyber security initiatives.
• Manage printers and meeting room technology.

Responsibilities

• Provide on-site technical support at R&D facilities.
• Triage incidents and route to L2 teams.
• Deliver AV support for events.
• Perform daily operational checks on workplace technology.
• Coordinate cyber-security readiness.

Skills

Infrastructure & Incident Management

Network Support

Third-Party Coordination

Cyber-Security & Continuity

Workplace Technology

Tools

Java

JavaScript

XML

Azure Blob Storage

Job description

A global technology solutions provider in Leeds is seeking a Technology Operations Engineer to deliver on-site technical support across R&D facilities. Responsibilities include managing infrastructure, supporting network issues, coordinating third-party engineers, and engaging in cyber-security readiness. The ideal candidate will possess strong knowledge of incident management and workplace technology support, with optional Java or Azure experience preferred. This position offers a competitive compensation package and various employee benefits.