Independent EAP Counsellor (Norfolk, England, UK)

TELUS Health; Remote; GBP 60,000 - 80,000; Full time

Job summary

A health services provider is seeking an Independent EAP Counsellor based in Norfolk, England. The role offers flexibility to manage your own calendar and involves providing short-term, solution-focused counselling to clients dealing with various challenges. Ideal candidates will have relevant accreditation and experience, ensuring effective support in a diverse environment.

Benefits

Comprehensive Support

Professional Growth

Regular audit feedback

Responsibilities

• Manage online referrals with prompt response times.
• Provide short-term, solution-focused counselling.
• Collaborate with our Provider Services team on risk management.

Skills

Short-term counselling interventions

Assessment and support planning

Knowledge of therapeutic resources

Education

Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP

Diploma-level qualification + 3 years experience

Job description

Independent EAP Counsellor (Norfolk, England, UK)

📍Location: Norfolk, England, UK | 🔄Self-Employed | ⏰ Flexibility to manage your own calendar.

Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements?

Recruiting for UK, Ireland, Netherlands & International markets | TELUS Digital | TELUS Health

Benefits

• Comprehensive Support – Thorough induction training with dedicated Team Managers
• Professional Growth – Diverse case exposure and enhanced short-term counselling expertise
• Flexibility – Full control over referral acceptance and scheduling
• Technology – Access to our intuitive Provider Hub platform
• Community – Strong peer relationships and ongoing management support
• Development – Regular audit feedback and free CPD Learning Line events
• Insights – Customer satisfaction data to inform your practice

What You'll Do:

• Manage online referrals with prompt response times
• Provide short-term, solution-focused counselling (3-12 sessions)
• Connect with diverse clients facing varied workplace and personal challenges
• Maintain comprehensive case documentation and feedback
• Collaborate with our Provider Services team on risk management
• Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP or equivalent
• Alternative: Diploma-level qualification + 3 years post-qualification experience + 450+ counselling hours
• Approach: Experience in short-term, solution-focused therapeutic models
• Supervision: Regular professional clinical supervision arrangements should be in place
• Insurance: Professional indemnity (minimum £1,000,000)
• Compliance: ICO registration as Data Controller

Ideal Experience:

• Previous EAP experience preferred but not essential
• Assessment and support planning expertise
• Short-term counselling interventions with workplace focus
• Understanding of organizational dynamics and work-life challenges
• Knowledge of local therapeutic resources and referral pathways

Seniority Level

Not Applicable

Employment Type

Contract

Job Function

Health Care Provider

Industries: Health and Human Services