Inbound Insurance Renewal Specialist

Mesh-AI Limited; Milton Keynes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company in Milton Keynes is seeking a dedicated individual to join as a key player in customer renewals. You will engage existing customers via inbound and outbound calls, ensuring their needs are met while delivering exceptional service. The role requires strong communication skills and a desire for personal growth in a supportive team environment. Join us to grow your career while helping customers find the right insurance cover in a collaborative and energetic workplace.

Benefits

Career Development

Enhanced Holiday Package

Social Events

Financial Wellbeing Support

Qualifications

• Experience in customer service, sales, or account management is preferred.
• Driven by results and personal growth.
• Ensuring accuracy and attention to detail.

Responsibilities

• Engage with existing customers via calls to renew policies.
• Manage your own diary efficiently for follow-ups.
• Ensure all actions meet regulations and internal standards.

Skills

Great communicator with empathy

Experience in customer service

Strong problem-solving skills

Positive team player

Job description

A leading insurance company in Milton Keynes is seeking a dedicated individual to join as a key player in customer renewals. You will engage existing customers via inbound and outbound calls, ensuring their needs are met while delivering exceptional service. The role requires strong communication skills and a desire for personal growth in a supportive team environment. Join us to grow your career while helping customers find the right insurance cover in a collaborative and energetic workplace.