In-Store Customer Experience Advisor

Leylandsdm; Leyland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company in the UK is seeking a Customer Service Advisor to deliver exceptional in-store experiences. The role involves engaging with customers, using product knowledge to provide advice, and maintaining high store standards. The ideal candidate should have experience in customer service, excellent communication skills, and a positive, adaptable attitude. This position offers opportunities for personal development and teamwork within a supportive environment.

Qualifications

• Experience in a customer-facing role, preferably in retail.
• Excellent verbal communication and interpersonal skills.
• Willingness to learn about products and services.
• Good organizational skills and attention to detail.
• Ability to work well as part of a team.
• Friendly, approachable, and motivated.
• Adaptable and reliable with varied shift availability.
• Takes pride in maintaining store cleanliness.

Responsibilities

• Advise and engage with customers for a welcoming experience.
• Stay updated with products and promotions.
• Replenish stock and maintain store standards.
• Embrace company values and support colleagues.
• Maintain a positive attitude and adapt to change.
• Take ownership of personal development.

Skills

Customer Service

Communication

Organisation

Teamwork

Positive Attitude

Flexibility

Presentation

Job description

A leading retail company in the UK is seeking a Customer Service Advisor to deliver exceptional in-store experiences. The role involves engaging with customers, using product knowledge to provide advice, and maintaining high store standards. The ideal candidate should have experience in customer service, excellent communication skills, and a positive, adaptable attitude. This position offers opportunities for personal development and teamwork within a supportive environment.