ICQA Operations Lead – Inventory & Quality Control

Amazon.com, Inc.; Birmingham; On-site; GBP 40,000 - 55,000; Full time

Job summary

A global e-commerce leader is seeking an ICQA Area Manager to oversee inventory control, quality assurance, and problem-solving operations in a fast-paced fulfillment center. This role requires leadership skills, the ability to analyze data, and a solid foundation in operations management. The successful candidate will lead teams, ensure compliance with safety standards, and drive process improvements to enhance customer satisfaction. Candidates should possess a degree in operations management or equivalent experience, and proficiency in data analysis and MS Office, especially Excel.

Benefits

Inclusive work environment

Opportunities for team development

Qualifications

• Proficient in local language and English, both spoken and written.
• Experience in data analysis and understanding data sets.
• Previous experience in leading teams.

Responsibilities

• Lead and supervise a team of associates for inventory control.
• Support safety programs and ensure compliance.
• Oversee inventory control and quality assurance operations.
• Conduct shift planning and direct work.

Skills

Data analysis

Team leadership

Problem solving

Multi-tasking

Education

Degree in operations management or equivalent

Tools

MS Office Suite (Excel)

Job description

A global e-commerce leader is seeking an ICQA Area Manager to oversee inventory control, quality assurance, and problem-solving operations in a fast-paced fulfillment center. This role requires leadership skills, the ability to analyze data, and a solid foundation in operations management. The successful candidate will lead teams, ensure compliance with safety standards, and drive process improvements to enhance customer satisfaction. Candidates should possess a degree in operations management or equivalent experience, and proficiency in data analysis and MS Office, especially Excel.