Hybrid: Multilingual Fintech Customer Success Expert

Foundever; Kingston upon Thames; Hybrid; GBP 30,000; Full time

Job summary

A global leader in customer experience is looking for a Multilingual Customer Success Expert in Kingston upon Thames. The ideal candidate will support accountants and small business owners, providing outstanding service in English and another language (Italian, Spanish, French, or German). This full-time, permanent role promises career growth, team collaboration, and a competitive salary up to £30,000. Enjoy hybrid working benefits and a supportive environment focused on exceptional customer service and employee empowerment.

Benefits

Salary advance scheme

Employee rewards platform

Hybrid working opportunities

Fully paid training

Qualifications

• Fluent in English and one additional language.
• Passion for providing outstanding customer experience.
• Ability to communicate complex ideas simply.

Responsibilities

• Provide software and sales support to accountants and small business owners.
• Deliver an outstanding customer experience.
• Empower users to utilize online products optimally.

Skills

Fluency in English and one additional language (Italian, Spanish, French, or German)

Customer service skills

Excellent communication skills

Problem-solving skills

Adaptability

Job description

A global leader in customer experience is looking for a Multilingual Customer Success Expert in Kingston upon Thames. The ideal candidate will support accountants and small business owners, providing outstanding service in English and another language (Italian, Spanish, French, or German). This full-time, permanent role promises career growth, team collaboration, and a competitive salary up to £30,000. Enjoy hybrid working benefits and a supportive environment focused on exceptional customer service and employee empowerment.