HR Support Officer - People Relations (LGR)

CEMP; United Kingdom; Hybrid; GBP 26,000 - 29,000; Full time

Job summary

A local government organization in the United Kingdom is seeking an HR Support Officer for a Fixed Term Contract until 30 April 2026. You will provide administrative support for the Local Government Reorganisation programme and assist in addressing employee relations matters. Candidates should have strong initiative, excellent interpersonal skills, and proficiency in Microsoft Office. This role offers a competitive salary, generous holiday entitlement, and flexible working opportunities.

Benefits

Competitive salary

Generous holiday entitlement

Health and well-being services

Flexible working opportunities

Local Government Pension Scheme

Qualifications

• Good administration skills and initiative.
• Strong customer service skills and flexibility.
• Excellent interpersonal skills.

Responsibilities

• Review and correct Establishment Control records.
• Support managers on employee relation matters.
• Manage workload and priorities independently.

Skills

Administration skills

Customer service skills

Interpersonal skills

Flexibility

Tools

Microsoft Office (Word, Excel)

Job description

2 Posts | HR Support Officer - People Relations (LGR) | 9634 | Fixed Term Contract until 30 April 2026 | 37 hours per week | £26,403 to £28,142 (Scale E) | County Hall, Norwich

We are looking for an HR Support Officer with good administration skills and initiative to support our ambitious Local Government Reorganisation programme which will shape the future of local Government in Norfolk.

As an HR Support Officer you will be tasked with reviewing Establishment Control of our records and addressing anomalies and correcting where necessary in accordance with our policies and procedures and will work closely with other teams to support our LGR programme.

The People Relations Team are the first point of contact for managers throughout Norfolk County Council on all employee relation matters. We respond daily to a considerable range of important enquiries on people topics and provide first-line advice, guidance, and support throughout the employee lifecycle.

You will have good administration skills and be able to use your initiative, have strong customer service skills, flexibility in your approach to daily tasks and excellent interpersonal skills to support building relationships. A good working knowledge of Microsoft Office applications (Word, Excel) is essential, as is the ability to manage your own workload and priorities. We can offer you a supportive environment and access to training and opportunities.

This Is Your Opportunity To Shape The Future Of Local Government In Norfolk. You’ll Work On a Programme That Will Impact Communities For Generations, While Championing Our Values.

Accountable, Inclusive, Ambitious, Trusted.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work‑life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first‑class, enabling you to connect and collaborate remotely. We ask that you have in place good broadband connectivity.

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast‑track physiotherapy and a free counselling service
• Flexible working opportunities including flexi‑time, part‑time, remote and hybrid working dependent on your job role and business need.
• Financial benefits such as:
  • Norfolk Rewards, our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra‑low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard‑to‑fill job

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 31 December 2025 23:59

Closing Date: 5 January 2026 23:59