Housing Enforcement & Licencing Officer

Hertsmere Developments Limited; Borehamwood; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local government council in Borehamwood seeks a Housing Enforcement and Licensing Officer to manage inspections and ensure housing standards. The ideal candidate must possess strong investigative and negotiation skills with relevant experience in licensing and enforcement within housing sectors. This role offers an opportunity to enhance community living standards through effective housing management. Benefits include 27-32 days of annual leave and hybrid working options.

Benefits

27 – 32 days annual leave

Flexi-Leave

Free gym membership

Cycle schemes

Employee Assistance Programme

Qualifications

• Experience in licensing and housing enforcement.
• Ability to analyze and organize information effectively.
• Experience in a customer-facing environment providing advice.

Responsibilities

• Deliver comprehensive enforcement and licensing service.
• Investigate complaints and carry out inspections.
• Manage empty homes and coordinate related initiatives.

Skills

Strong investigative skills

Negotiation skills

Effective communication

Organizational skills

Understanding of housing issues

Job description

Job Details

• Location: Civic Offices, Borehamwood
• Contract: Permanent
• Working Pattern: Full Time
• Hours: 36 hours per week.
• DBS Check: No
• Closing Date: 12/01/2026 at 10:00
• Reference: 1128

Join Hertsmere Borough Council as a Housing Enforcement and Licensing Officer and play a vital role in ensuring safe, fair, and well-managed housing across the borough. In this dynamic position, you will deliver a comprehensive enforcement and licensing service, working closely with the Head of Strategic Housing and Housing Services and the Housing Enforcement and Licensing Manager. You’ll investigate complaints, carry out inspections, and take decisive enforcement action where required to improve housing standards. Your responsibilities will span a diverse range of areas, including oversight of high‑rise buildings, mobile homes, caravans, gypsy and traveller sites, and compliance with the Renters Rights Act and Supported Housing Regulatory Oversight Act.

You will also lead work to bring empty homes back into use, managing complaints, inspections, reporting, and the application of enforcement powers, as well as coordinating related initiatives and grant schemes. In addition, you’ll take ownership of the licensing, inspection, and enforcement of houses in multiple occupation (HMOs), ensuring properties are safe, compliant, and properly managed. This is a rewarding opportunity for someone with a commitment to high housing standards, strong investigative skills, and a passion for supporting residents and improving the local community.

To succeed in this role, you’ll bring a solid understanding of housing issues, particularly in relation to licensing, housing enforcement, and empty homes. You will have experience working in a customer‑facing environment, providing clear information and advice both in person and in writing, along with a background in the housing or environmental sector involving licensing and enforcement. Strong negotiation skills are essential, as is the ability to analyse and organise information effectively for letters, reports, and enforcement actions. The role requires a full driving licence with access to a vehicle for work purposes, as well as a standard DBS check.

The post is offered on a permanent, full time basis (36 hours per week).

Benefits

• 27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays
• Flexi‑Leave - accrue extra hours & exchange for up to 2 days leave per month
• Free gym membership
• Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)
• Employee Assistance Programme

The Council operates a hybrid working system where employees may work up to three days per week from home, depending on service needs.

No Agencies – Direct Applications Only

How to apply

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.