Housekeeping Manager

Apex Hotels Ltd; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel company in Glasgow is seeking a Head Housekeeper to lead a dedicated team in maintaining high standards in a busy 104-bedroom city centre hotel. The ideal candidate will have prior management experience within a 4- or 5-star hotel and a strong customer-focus, ensuring all areas are maintained to standards. The role offers excellent benefits, including 35 days holiday, training and development, and discounts for employees.

Benefits

35 days holiday

Training and development

Access to gym and pools

Employee Assistance Programme

Discounted room rates

Qualifications

• Previous experience managing a housekeeping department, preferably in a 4- or 5-star operation.
• Ability to work independently and as part of a team.
• Demonstrated skills in training and developing team members.

Responsibilities

• Lead a team of room attendants, public area cleaners, and linen porters.
• Ensure all assigned bedrooms meet hotel standards.
• Recruit, train, and develop housekeeping staff.
• Manage costs and compliance with Health and Safety legislation.
• Conduct regular stocktakes and monitor department coverage.

Skills

Customer-focused attitude

Leadership skills

Flexibility

Attention to detail

Job description

Apply for the Housekeeping Manager role at Apex Hotels.

Job Summary

Head housekeeper role required for a 104‑bedroom city centre hotel. You will work alongside and lead a dedicated team of room attendants, public area cleaners and linen porters.

Responsibilities

• Ensure all assigned bedrooms are set up and cleaned to Apex standards.
• Respond to all guest requests quickly and efficiently, taking personal responsibility to ensure guest satisfaction.
• Recruit, train and develop your team by coaching and supporting all housekeeping staff to maintain consistently high standards, continually looking for improvement.
• Deliver all standards in line with internal and external audits to ensure continual improvement.
• Ensure compliance with all Health and Safety legislation.
• Manage all costs, including labour, laundry and consumables.
• Carry out accurate and timely weekly and monthly stocktakes.
• Monitor department coverage to ensure sufficient team members are available to meet occupancy levels and that housekeeping payroll budget is adhered to at all times.

About You

• Demonstrate a customer‑focused attitude and a flexible approach towards duties and responsibilities.
• Encourage and identify development opportunities within your team.
• Work independently while also contributing to the team.
• Have previous experience managing a housekeeping department, preferably within a 4‑ or 5‑star operation.

Benefits

• 35 days holiday
• Training and development from day one
• Employee events and celebrations
• In‑house company interactive employee communication app
• Access to our state‑of‑the‑art gym and pools
• Healthy meals to enjoy while working
• Access to an external Employee Assistance Programme
• Financial Wellbeing App, allowing flexibility to get paid earlier than the normal monthly pay date

Additional Benefits (after first successful 3 months)

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
• Involvement in employee recognition schemes
• Long‑service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover

Additional Information

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

Apply

If you are interested, please Click Apply. We look forward to hearing from you.