Hotel Manager

Travelodge; Greater London; On-site; GBP 40,000; Full time

Job summary

A leading UK hotel chain is seeking a Hotel Manager for their London Woolwich location. This role involves leading and motivating hotel teams, ensuring top-notch customer service, and managing operational objectives. The ideal candidate should have experience in a fast-paced, customer-facing environment and possess strong leadership qualities. Benefits include a competitive salary, bonuses, discounts, and ample annual leave. If you are motivated by team success and delivering customer satisfaction, apply now to join us.

Benefits

£40,000 salary

Annual bonus up to 13%

50% discount on rooms

Pension scheme with 3% employer contribution

28 days annual leave plus additional holiday

Qualifications

• Experience in leading teams in a customer-facing environment.
• Friendly and engaging personality.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Lead, coach, and motivate hotel teams.
• Create personal development plans for team members.
• Maximize food and beverage sales.

Skills

Team leadership

Customer service

Food and beverage management

Communication

KPI-focused

Job description

Find where you belong!

What’s it all about?

As a Hotel Manager at Travelodge London Woolwich, on a Full Time basis, you would be responsible for leading, coaching and motivating the hotel teams.

Your role would also include:

• Working with team members to create personal development plans for their career growth
• Recruiting motivated team members and making sure they have a warm and welcoming induction
• Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel)
• Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel)
• Reviewing customer feedback to produce targeted action plans for improvement as required
• Making sure rooms and public areas are cleaned using company best practice
• Reporting and overseeing any repairs or maintenance needed
• Additional responsibilities include rota management, banking and health & safety
• driving awareness and engagement for our Team Members to earn more through our incentive schemes

Why Travelodge?

Travelodge is expanding fast and we now have over 600 hotels across the UK, Spain and Ireland. We pride ourselves in giving all of our customers unbeatable value and a quality experience which is where our Hotel Managers come in.

We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleagues wellbeing, we do this by ensuring there are plenty of resources available to everyone. This allows our employees to look after their emotional, physical, financial and work wellbeing. We call this "Better Me".

Who will this appeal to?

You are friendly, engaging and welcoming by nature and have previously led a team in a service led customer facing industry. Food & beverage experience would be advantageous if applying for a Bar Cafe hotel.

You thrive in a fast paced and evolving environment where you are responsible for delivering the objectives and direction of our operations through your team. To support this, your communication style is straightforward, ensuring Team Members understand the part they play in delivering the bigger picture.

You are also results focused and enjoy working towards KPIs and scorecard targets to ensure your hotel provides to customers a stay that they can trust!

What are the extra benefits of working for Travelodge?

• £40,000 (FTE)
• Annual bonus up to 13% by achieving KPI targets
• Flexible and part time working hours
• 50% discount on rooms plus food and soft drinks
• Discounts for friends and family with thousands of rooms at £19.99
• £50 voucher on each work anniversary
• 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years)
• High street retailer and mobile phone discounts
• Pension scheme totalling 8% (employer contribution 3%)
• To find out what our Hotel Managers get up to take a look at our short video: Click here for Video

Does a Full Timecareer as a Hotel Manager appeals to you? then click ‘apply’ now. We’d love to hear from you.