Host

Richmond Villages; Aston-on-Trent; On-site; GBP 10,000 - 40,000; Full time

Job summary

A retirement village provider is seeking a Host to deliver excellent dining experiences. The role involves setting up, serving meals, and maintaining cleanliness. Flexible hours available across 7 days. Training is provided for all skills needed. Ideal for candidates passionate about customer service and making a difference in residents' lives. Competitive hourly rate with benefits including free meals and healthcare support.

Benefits

Free meal with every shift

Healthcare access

Annual leave

Interest-free travel loan

Sick pay scheme

Qualifications

• Cares for others and wants to make a difference.
• Experience in a restaurant/F&B environment is a plus but not required.
• Ability to maintain a clean, tidy, safe, and hygienic environment.

Responsibilities

• Setting up tables in the restaurant and café.
• Serving at mealtimes in the restaurant and café.
• Providing room service to residents who prefer dining in their rooms.
• Preparing and serving drinks at the bar (18+ only).
• Using an EPOS till system and taking payments.
• Ensuring restaurant and café cleanliness and standards.
• Supporting other areas as required.

Skills

Customer service experience

Communication skills

Job description

Job Title: Host

Location: Richmond Drive, Aston on Trent, Derbyshire, DE72 2EA

Salary range: £12.40 per hour & Excellent Benefits

Contract: Permanent Full & Part Time Available

Shift Pattern: across 7 days per week between hours of 8am and 8pm (10pm on events) flexibility to suit school hours

We make health happen

Job Description

Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person‑centred care, supporting independence and honouring choice to help our residents live their best lives. From setting up for service to welcoming residents into our restaurant - we're looking for a friendly Waiter to deliver an excellent dining experience. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform.

Responsibilities

• Setting up tables in the restaurant and café
• Serving in the restaurant and café at mealtimes
• Preparing trays and providing room service to village residents who wish to stay in their rooms for meals
• Serving drinks at the bar as required (only applicable to applicants over 18 years old)
• Using an EPOS till system and taking payments
• Ensuring that the restaurant and café are tidy and meet all high standards
• Keeping the kitchen area clean and tidy at all times
• You may also be asked to support other areas as required, such as serving meals to or removing trays from resident's rooms, restocking resident's personal kitchens or delivering refreshments to other locations in the village.

Key Skills / Qualifications

You're someone that cares for others and wants to make a real difference to people's lives. You have previous customer service experience and you might also have some experience in a restaurant/F&B environment although this is not as essential, as training is provided. A great communicator, you'll enjoy working in a close‑knit team, with people from all walks of life. Always looking to deliver an excellent service to our residents, you'll use your knowledge of maintaining a clean, tidy, safe and hygienic environment.

Benefits

• My Healthcare – Quick, easy access to support, advice, and treatment for a variety of health‑related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350.
• Free meal with every shift.
• Holidays – 20 days + Bank Holidays.
• Long Service – For every milestone at Bupa we will reward you with e‑cards, extra holidays and money.
• Interest‑free annual travel loan to enable the purchase of public transport annual season tickets.
• Wagestream – Have early access up to 40% of your earned wages within minutes.
• We offer a range of Bupa pension plans – Find out more on our career site.
• Parental Leave – We have schemes for adoption, birth parents and co‑parents – Find out more on our career site.
• Menopause Plan – Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK.
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.