Hospitality Training Lead – Elevate Guest Experience

Hickory's Smokehouse; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular restaurant chain in the UK is seeking a passionate Restaurant Trainer responsible for developing and leading restaurant teams to deliver top-class service. The ideal candidate will have previous training experience in a fast-paced environment and possess strong communication and motivational skills. The role offers up to £15.70 per hour with extensive employee perks including discounts, training opportunities, and well-being programs.

Benefits

Package up to £15.70 per hour

25% discount for employees and friends

Birthday meal reward

Training opportunities with The Hickory’s Academy

Wellness program access

Qualifications

• Previous training or coaching experience in a fast-paced restaurant.
• Ability to work to strict timeframes.
• Passionate about delivering amazing guest experiences.

Responsibilities

• Lead recruitment and training of restaurant teams.
• Evaluate processes and bring new ideas.
• Motivate and develop the team to the highest standards.

Skills

Training or coaching experience

Project management

Communication skills

Motivation and coaching

Empathetic personality

Job description

A popular restaurant chain in the UK is seeking a passionate Restaurant Trainer responsible for developing and leading restaurant teams to deliver top-class service. The ideal candidate will have previous training experience in a fast-paced environment and possess strong communication and motivational skills. The role offers up to £15.70 per hour with extensive employee perks including discounts, training opportunities, and well-being programs.