Hospitality Supervisor Apprenticeship Level 3

Apprenticeship Preventx Ltd; Sheffield; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading hospitality provider in the UK is seeking a Hospitality Supervisor Apprentice to join their team. In this role, you will support the management team and ensure smooth operations during shifts while working to achieve your Level 3 qualification. The ideal candidate should be passionate about customer service and have experience in a supervisory role. The position offers exciting development opportunities and a vibrant work environment.

Benefits

30% off at all locations

Reliable hour’s contract

£4.50 meal deal option

Flexible part-time hours

High street discounts

Apprenticeship programmes

Access to well-being support

Qualifications

• Natural talent for leading and motivating a team.
• Ability to provide excellent customer service.
• Experience in a similar Supervisor or Team Leader role.

Responsibilities

• Lead and motivate the team to provide excellent service.
• Manage shifts and oversee daily operations.
• Work with management to ensure business efficiency.

Skills

Leading and motivating others

Customer service

Initiative and problem-solving

Experience in Supervisor role

Job description

Hospitality Supervisor Apprenticeship Level 3

We’re on the lookout for a supervisor to join our team! Are you passionate about creating memorable experiences and driving engagement? You will play a key role in functions and promotions, ensuring every event runs smoothly and every campaign shines.

At Marston’s, you will be working towards your Hospitality Academy Supervisor Apprenticeship Level 3 qualification over the course of 15 months. You’ll support the team to deliver everyday moments and those stand‑out occasions in a busy, fast‑paced environment that is most importantly fun.

Key Responsibilities

• Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
• Use your initiative and think on the spot.
• Be a role model for customer service.
• Open, close, stock, and cash up.
• Work with the wider pub management team to ensure the business runs efficiently and profitably.
• Be accountable for the smooth running of shifts and manage all aspects of the pub when the wider management team is away.
• Have previous experience in a similar Supervisor or Team Leader role.

Opportunities for Development

If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond.

What You Get From Us

• 30 % off at all our pubs, restaurants, and hotels.
• A reliable hour’s contract for security.
• £4.50 meal deal option while on shift, including popular menu dishes plus a drink.
• Flexible and part‑time hours to work around family or education.
• Exciting range of high street, online discounts and cashback offers.
• Fantastic range of apprenticeship programmes to support your career.
• A friendly and lively atmosphere, working alongside passionate and diverse teammates.
• Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.

Come as you are. Personality counts for more than anything else here; we’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.

Marston’s offer ongoing training and support and actively encourage their employees to progress.

About the Training

Marston’s Academy Hospitality Supervisor Apprenticeship Level 3, including Functional Skills in maths and English.

About the Employer

We’ve been running pubs and brewing beer in one form or another for more than 185 years – a heritage that we’re incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.