Home Comforts Laundry Partner

Constantia Healthcare; Tees Valley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare service provider in Tees Valley is looking for a Home Comforts Laundry Partner. The role is essential for maintaining dignity and comfort for residents by ensuring all laundry is handled with pride and care. Responsibilities include delivering exceptional laundry standards, dignified handling of personal clothing, and adhering to infection control protocols. The candidate must show professionalism and commitment to contributing positively to the home environment.

Qualifications

• Experience in laundry care and infection control procedures.
• Sensitivity in handling personal clothing and identity items.
• Ability to maintain a clean and organized laundry area.

Responsibilities

• Deliver exceptional laundry standards for all resident items.
• Ensure dignified handling of personal clothing.
• Maintain infection prevention and control protocols.

Job description

View our job vacancy below. If you feel suited for the postion send an application by completing the form below and attaching your CV.

Home Comforts Laundry Partner – Reports To: Home Comforts Lead

Purpose of the Role

The Home Comforts Laundry Partner plays a crucial role in promoting dignity, comfort and wellbeing for every resident. You ensure all personal clothing, bedding, linens, towels and dining fabrics are cared for with precision, respect and pride. Laundry is an essential part of the resident experience — supporting identity, comfort, presentation, infection control and the overall feel of the home. Your care directly influences how residents feel each day and how families perceive the home. This is not simply operational work. It is meaningful work that protects dignity, enhances comfort and creates a home that feels fresh, safe and well cared for.

Key Responsibilities

Deliver Exceptional Laundry Standards. You will ensure all laundry is completed to a consistently high standard, including:

• Personal clothing
• Towels
• Bedding (sheets, pillowcases, duvets)
• Blankets and comfort items
• Dining linens, tablecloths, napkins and themed event fabrics
• Curtains or soft furnishings when required

You will:

• Wash, dry and iron all items with care and attention
• Follow correct programmes, temperatures and chemical requirements
• Use the roller to ensure professional-quality finishing on linens and tablecloths
• Maintain a consistent flow of laundry throughout the day
• Ensure items are fresh, odour-free and well presented

Your work ensures a high level of dignity and comfort every day.

Dignified Handling of Personal Clothing & Identity Items

• Treat every item of clothing with respect and sensitivity
• Understand that clothing is part of a resident’s identity
• Raise concerns if clothing becomes damaged, worn or unsuitable

You help residents feel personally valued.

Accurate Labelling, Sorting & Tracking

• Ensure all personal clothing is labelled clearly and permanently
• Follow structured sorting procedures to prevent mixing or loss
• Track items through the full laundering cycle
• Report unlabelled clothing to the Home Comforts Lead so it can be addressed
• Maintain records to ensure accurate and timely returns

This prevents distress and builds confidence with families.

Emergency Laundering of Staff Uniforms

• Provide urgent laundering of staff uniforms when required
• Follow infection control procedures for clinical contamination
• Ensure uniforms are returned promptly to support continuity of care

This supports operational resilience and safety.

Infection Prevention & Control (IPC) and Safe Laundry Practice

• Follow correct temperatures and separation for soiled or infected laundry
• Use chemicals safely and adhere to COSHH requirements
• Maintain safe PPE use for all laundry tasks
• Follow outbreak cleaning and red-bag procedures
• Clean and disinfect laundry machines daily

You play a central role in clinical safety.

Laundry Area Safety, Organisation & Presentation

• Keep laundry rooms clean, tidy and free from hazards
• Ensure safe pathways and uncluttered working spaces
• Store chemicals safely and maintain accurate COSHH compliance
• Report equipment faults immediately
• Maintain the roller, washing machines and dryers to high standards

Your work ensures safety and efficiency at all times.

Support Continence Dignity Through Timely Laundry Processing

• Ensuring continence-related laundry is washed promptly and professionally
• Returning linens and towels quickly to support dignified continence care
• Coordinating with Home Comforts Partners to maintain stock of clean, fresh items

Your work helps maintain privacy, dignity and comfort for residents.

Partnership Working & Communication

• Home Comforts Lead
• Home Comforts Partners
• Clinical Excellence Lead
• Resident Experience Manager
• Home Operations Manager

You will:

• Attend daily huddles
• Communicate clearly and respectfully
• Support home-wide events and dining experiences through timely laundering of table linens and event fabrics

Your teamwork strengthens the home’s culture and rhythm.

First Impressions & Environmental Contribution

• Ensure all items are presented beautifully — crisp, fresh, clean and ironed
• Support room preparation for new admissions or returning residents
• Ensure dining linens elevate the meal experience
• Contribute to an environment that looks and feels cared for
• Monitor stock levels of linens, blankets, towels and tablecloths
• Report shortages promptly
• Avoid waste and use resources responsibly
• Keep storage areas organized and tidy

Laundry contributes significantly to emotional impression and comfort.

Laundry contributes visibly to a home environment that feels fresh and well cared for. Where People Matter.

Participate in training for environmental/laundry documentation in Nourish.

Record laundry-related tasks accurately once live.

Support the Home Comforts Lead with digital compliance. You play a key role in CHG’s digital transformation.

Success Measures (What Good Looks Like)

• All clothing, towels and linens are fresh, clean, ironed and returned accurately
• No items are lost or misplaced
• Dining tablecloths and napkins elevate resident mealtimes
• Laundry flow is consistent, timely and efficient
• Laundry environment is clean, organised and safe
• Strong compliance with IPC, COSHH and risk assessments
• Residents feel dignified, respected and comfortable
• Families report confidence in laundry handling
• Digital records in Nourish are accurate and timely

Apply today!

To apply, please send your CV and a brief description of your experience to the application form.

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