Hire Desk Manager

King Lifting Ltd; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run crane hire company in Bristol seeks an operational manager to coordinate asset allocation and manage customer inquiries. Responsibilities include preparing contracts, ensuring compliance with training regulations, and maintaining inspection records for cranes. Ideal candidates possess strong communication skills and experience in operational management within construction. Opportunities for ongoing training and professional development are available.

Qualifications

• Experience in coordinating asset and labor allocation.
• Strong communication skills for managing customer enquiries.
• Knowledge of LOLER regulations for record maintenance.

Responsibilities

• Coordinate daily allocation of assets and labour.
• Manage inbound telephone enquiries professionally.
• Prepare and issue contracts, job sheets, and operator tickets.

Job description

Overview

King Lifting is a well‑established, family‑run business providing crane hire services and specialist plant and machinery movement solutions to the construction industry. Operating from depots across the UK, we are proud of our strong reputation and proven track record for delivering high‑quality, reliable services.

Responsibilities

• Coordinate daily allocation of assets and labour.
• Manage inbound telephone enquiries, ensuring all customer requests are handled promptly and professionally.
• Liaise with operatives to ensure all necessary information is provided ahead of works commencing.
• Prepare and issue contracts, job sheets, and operator tickets.
• Ensure operative training and medical certifications remain current and compliant with company policies.
• Source plant, labour, and equipment from external suppliers when required.
• Communicate with customers to confirm site‑specific requirements prior to attendance.
• Maintain up‑to‑date inspection records for cranes and yard equipment in line with LOLER regulations.
• Manage annual leave requests for operatives and hire desk team members.
• Opportunities for ongoing training and professional development

To apply, please click on the green button to register your details and upload your CV. If you do not hear from us within 14 days of submitting your application, please assume you have been unsuccessful and we thank you for your time and interest.

King Lifting is an Equal Opportunities employer.