Healthcare Receptionist — Onsite Patient Concierge

Airport Placements; Cardiff; On-site; GBP 20,000 - 25,000; Part time

Job summary

A busy healthcare company seeks a dependable Receptionist to provide accurate, confidential reception assistance on an ongoing, temporary basis. This fully on-site role requires strong communication skills, attention to detail, and the ability to work effectively in a clinical environment. Key responsibilities include handling queries, performing general admin duties, and maintaining confidentiality. Candidates must have 5 GCSEs including Maths and English, be confident users of Microsoft Office, and possess strong customer service skills. Enhanced DBS required.

Qualifications

• 5 GCSEs or equivalent including Maths and English.
• Confident user of Microsoft Office applications.
• Strong communication and customer service skills.
• Previous reception or administration experience in healthcare is desirable.
• Enhanced DBS check required.

Responsibilities

• Provide reception service to patients and staff.
• Handle clinical and non-clinical queries.
• Perform general administration duties.
• Maintain confidentiality and health standards.

Skills

Strong communication skills

Attention to detail

Customer service skills

Good organization

Education

5 GCSEs including Maths and English (A-C / 4-9)

Tools

Microsoft Office (Word, Outlook, Excel)

Job description

A busy healthcare company seeks a dependable Receptionist to provide accurate, confidential reception assistance on an ongoing, temporary basis. This fully on-site role requires strong communication skills, attention to detail, and the ability to work effectively in a clinical environment. Key responsibilities include handling queries, performing general admin duties, and maintaining confidentiality. Candidates must have 5 GCSEs including Maths and English, be confident users of Microsoft Office, and possess strong customer service skills. Enhanced DBS required.