Healthcare Practice Operations Lead (Reception)

NHS; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established healthcare provider in Nottingham is seeking a Lead Receptionist Manager to oversee the administration of the practice. Key responsibilities include managing administrative staff, maintaining clinical rotas, and ensuring compliance with policies. The ideal candidate should possess excellent communication skills and relevant qualifications, including GCSEs in Maths and English, an AMSPAR qualification, and experience in healthcare. This role offers opportunities for professional development and NHS-related benefits.

Benefits

NHS pension option

NHS discounts

Qualifications

• Experience of working with the general public.
• Experience of administrative duties.
• Experience of leading/managing a team.
• Experience of working in a healthcare setting.

Responsibilities

• Oversee administration and support operations.
• Line-manage all administrative staff.
• Support and maintain clinical rotas.
• Complete staff appraisals as required.

Skills

Excellent communication skills

Competent in MS Office and Outlook

Problem solving

Teamwork

Time management

Education

GCSE Maths and English at Grade C or above

AMSPAR qualification (Level 3 in Medical Administration)

NVQ Level 2 in Health and Social Care

Job description

A well-established healthcare provider in Nottingham is seeking a Lead Receptionist Manager to oversee the administration of the practice. Key responsibilities include managing administrative staff, maintaining clinical rotas, and ensuring compliance with policies. The ideal candidate should possess excellent communication skills and relevant qualifications, including GCSEs in Maths and English, an AMSPAR qualification, and experience in healthcare. This role offers opportunities for professional development and NHS-related benefits.