Healthcare Plan Case Manager: Tailored Wellbeing Support

Health & Case Management Ltd; Tewkesbury; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

A healthcare management company in Tewkesbury is seeking a Healthcare Plan Case Manager to join their team. In this full-time role, you will assess client needs, coordinate tailored interventions and provide expert guidance for sustainable health. Ideal candidates should have experience conducting telephone assessments, strong communication skills, and knowledge of CBT principles. Responsibilities include managing claims and sourcing treatment providers. The position offers a salary of £25-27K.

Qualifications

• Experience conducting telephone assessments and feedback using motivational interviewing or similar techniques.
• Proficient in MS office packages.
• Strong communication skills both via telephone and email.
• Knowledge of CBT principles and motivational interviewing techniques.
• Problem-solving skills.
• Good attention to detail.
• Strong clinical knowledge.

Responsibilities

• Establish the current reason for ill health injury and identify any underlying cause or contributory risk factors.
• Be instrumental in the multidisciplinary assessment process by ensuring sufficient information is gained.
• Effectively communicate the multifactorial issues associated with the current episode of ill health/injury.
• Review both private and NHS options for referrals for consultations, investigations and treatment.
• Source appropriate treatment providers while adhering to guidelines.
• Manage claims within the restraints of the Rules & Benefits.

Job description

A healthcare management company in Tewkesbury is seeking a Healthcare Plan Case Manager to join their team. In this full-time role, you will assess client needs, coordinate tailored interventions and provide expert guidance for sustainable health. Ideal candidates should have experience conducting telephone assessments, strong communication skills, and knowledge of CBT principles. Responsibilities include managing claims and sourcing treatment providers. The position offers a salary of £25-27K.