Healthcare Community Architect

Methodfi; Greater London; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A healthcare technology firm is searching for a Community Lead to enhance communication across the NHS. This critical role focuses on building a strategic community ecosystem and creating impactful processes from clinical discussions. Candidates should have strong experience in community strategy within SaaS or healthcare, along with excellent communication skills. The position offers a competitive salary, flexible working conditions, and various employee benefits to nurture professional growth.

Benefits

Salary range £65,000 - £85,000 + share options

Flexible benefits budget

Free healthy meals at the office

Enhanced parental leave policy

Flexible working schedule

Qualifications

• Experience within SaaS, tech or healthcare, ideally with primary or secondary care users.
• Ability to understand clinical behaviors and translate them into community priorities.
• Experience building ambassador programs, engagement frameworks or structured workflows.
• Skills to turn unstructured peer conversations into user-led content.
• Use analytics and feedback to assess community health, identify trends and refine strategy.
• Partner with various departments to drive shared outcomes.

Responsibilities

• Design and deliver the long-term vision for primary and secondary care communities.
• Create processes and workflows that turn clinical discussions into resources.
• Evaluate and shape the digital infrastructure for community growth.

Skills

Community strategy experience

Strong user insight capabilities

Programme design and scaling

Exceptional content and communication skills

Data-driven decision making

Cross-functional collaboration

Job description

A healthcare technology firm is searching for a Community Lead to enhance communication across the NHS. This critical role focuses on building a strategic community ecosystem and creating impactful processes from clinical discussions. Candidates should have strong experience in community strategy within SaaS or healthcare, along with excellent communication skills. The position offers a competitive salary, flexible working conditions, and various employee benefits to nurture professional growth.