Healthcare Assistant - Outpatients

The Horder Centre; Wealden; On-site; GBP 17,000; Part time

Job summary

A healthcare facility in Wealden, England, is seeking a dedicated Outpatients team member to join their efforts in delivering high-quality patient care. The role involves assisting with patient observations, documentation, and administrative support while upholding strict patient dignity and confidentiality standards. Candidates should demonstrate strong communication skills and have a relevant NVQ qualification. This position offers a contract of 25 hours per week with a pro-rata salary of up to £16,484 per annum depending on experience.

Benefits

Comprehensive benefits package

Outstanding training and development opportunities

Full medical insurance

Qualifications

• Experience in patient care within a hospital or care setting.
• UK driving licence and access to a vehicle.
• Aligned with values of caring, friendly, quality, integrity, and pride.

Responsibilities

• Participate in the multi-disciplinary outpatient team to deliver care.
• Take patient observations and complete documentation.
• Assist patients and act as a chaperone during examinations.
• Report changes in patients’ conditions to senior staff.
• Perform administrative duties like answering calls and completing timesheets.

Skills

Excellent communication skills

Empathy

Proactive and forward-thinking

Good computer skills

Education

NVQ Level 1, 2, or 3 in Health and Social Care

Job description

Join our dedicated Outpatients team at Horder Healthcare and play a vital role in delivering exceptional patient care. This is an exciting opportunity to work within a close-knit team of experienced professionals, ensuring a seamless and high-quality outpatient experience.

We provide a comprehensive benefits package designed to support your wellbeing and career development. This includes family-friendly policies, outstanding training and development opportunities, full medical insurance, and access to a complete health and wellbeing programme. At Horder Healthcare, we are committed to helping you grow while ensuring you feel valued and supported every step of the way.

What You’ll Be Doing

• Actively participate as part of the multi-disciplinary outpatient team to deliver excellent care.
• Support clinics by taking patient observations, recording appointment outcomes, and completing documentation.
• Assist patients and act as a chaperone during clinical examinations and procedures.
• Carry out routine care tasks to maintain patient health and wellbeing.
• Report any changes in patients’ conditions to senior staff and ensure safety protocols are followed.
• Help with administrative duties such as answering calls, relaying messages, and completing timesheets.
• Attend mandatory training and complete relevant e-learning.
  Uphold infection control standards and maintain patient dignity, privacy, and confidentiality.

About You

• Passionate and empathetic, with excellent communication skills.
• Experienced in patient care within a hospital or care setting
• NVQ Level 1, 2, or 3 in Health and Social Care (or willingness to train).
• Proactive, forward-thinking, and committed to continuous learning.
• Good computer skills and experience in a patient-facing role.
• UK driving licence and access to a vehicle.
• Aligned with our values: Caring, Friendly, Quality, Integrity, and Pride

Location: The Horder Centre, Crowborough
Contract Type: 25 hours per week
Shift Patterns: Availability between 07.30am - 7.00pm
Pro-rata Salary: up to £16,484 per annum (dependant on experience and relevant qualifications).

Please Note: Shortlisting and Interviewing will not take place until after the Christmas/New Year's period. Thank you for your understanding.

Right to work in the UK In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.

At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.

As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.

In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.