Head of HR Operations: Payroll, Pensions & Service Delivery

Ktpws; City of Edinburgh; On-site; GBP 77,000 - 94,000; Full time

Job summary

A local government authority in Edinburgh is seeking a Head of HR Operations to lead their HR Operations Teams. The successful candidate will ensure excellent customer service across the employee life cycle and complex HR transactions. Responsibilities include overseeing compliance, promoting best practices, and harnessing technology for efficiency. We're looking for a leader to improve HR processes and support a diverse workforce culture within the council.

Qualifications

• Experience in leading HR Operations teams.
• Strong understanding of employee life cycle transactions.
• Ability to drive continuous improvement in HR services.

Responsibilities

• Lead HR Operations Teams to provide excellent service.
• Ensure compliance with HR policies and legislation.
• Enhance efficiency through technology and best practices.

Skills

Leadership in HR Operations

Customer service excellence

HR transactional knowledge

Compliance with HR policies

Effective communication

Education

Relevant qualifications in HR

Job description

A local government authority in Edinburgh is seeking a Head of HR Operations to lead their HR Operations Teams. The successful candidate will ensure excellent customer service across the employee life cycle and complex HR transactions. Responsibilities include overseeing compliance, promoting best practices, and harnessing technology for efficiency. We're looking for a leader to improve HR processes and support a diverse workforce culture within the council.