Gym Duty Manager: Lead Member Experience & Sales

Nuffield Health Brentwood; Leicester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading healthcare charity in Leicester is seeking a passionate Duty Manager to ensure the smooth operation of the gym while providing excellent customer service. The ideal candidate will possess strong sales experience, exceptional communication skills, and a collaborative spirit. Responsibilities include overseeing club operations, member engagement, and health safety protocols. Benefits include free gym membership and a reward package focusing on health and wellbeing. This role offers a chance to advance in a supportive environment.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience and a collaborative spirit.
• Excellent communication skills and a passion for customer service.
• Ability to effectively oversee health and safety protocols.

Responsibilities

• Ensure smooth running of the club, including opening and closing.
• Engage with members to foster happiness and build relationships.
• Support and guide colleagues while upholding quality standards.
• Conduct tours for prospective members highlighting unique benefits.
• Help achieve sales targets and oversee health protocols.
• Swim to a high standard and cover Lifeguard breaks.

Skills

Sales experience

Communication skills

Customer service

Team leadership

Ability to swim

Job description

A leading healthcare charity in Leicester is seeking a passionate Duty Manager to ensure the smooth operation of the gym while providing excellent customer service. The ideal candidate will possess strong sales experience, exceptional communication skills, and a collaborative spirit. Responsibilities include overseeing club operations, member engagement, and health safety protocols. Benefits include free gym membership and a reward package focusing on health and wellbeing. This role offers a chance to advance in a supportive environment.