Growth-Driven SaaS Account Manager — Hybrid Role

Causeway Technologies Limited; Birkenhead; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading software provider is seeking an Account Manager to manage and grow revenue across an existing client portfolio. This role involves building strong relationships with stakeholders, driving up-sell opportunities, and ensuring customer satisfaction. The position offers a hybrid work model and excellent benefits including 25 days annual leave, a matched pension, and private medical insurance.

Benefits

25 days annual leave + public holidays

4% matched pension

Income protection and life assurance

Access to award-winning benefits platform

Dedicated mental health support

Fitness club allowance

Dell discounts

Private Medical Insurance

Paid study leave + volunteering days

Car Scheme

Qualifications

• Proven experience managing and growing revenue from existing accounts in a SaaS or technology business.
• Strong track record in achieving revenue retention and up-sell targets.
• Ability to build and sustain relationships with senior stakeholders and cross-functional teams.

Responsibilities

• Manage and grow recurring revenue across an assigned portfolio of existing customers.
• Drive up-sell and cross-sell opportunities while ensuring customer satisfaction.
• Collaborate with internal teams to ensure customers gain value from our solutions.

Skills

Revenue retention

Account management

Stakeholder relationship management

Negotiation skills

CRM proficiency

Communication skills

Education

Degree-level or equivalent education preferred

Tools

CRM systems

Job description

A leading software provider is seeking an Account Manager to manage and grow revenue across an existing client portfolio. This role involves building strong relationships with stakeholders, driving up-sell opportunities, and ensuring customer satisfaction. The position offers a hybrid work model and excellent benefits including 25 days annual leave, a matched pension, and private medical insurance.