Global Accounts Deputy: Luxury Logistics & VIP Client Lead

Ferrari Group; City of London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading logistics provider is seeking a Mid-Senior level professional to support global accounts in London. This full-time position involves managing transport operations, supporting the Global Account Manager, and contributing to event management. The ideal candidate will have 6 to 10 years of experience in transport operations or customer service, with fluent English and knowledge of the luxury industry as a plus.

Qualifications

• 6 to 10 years of experience in transport operations and freight forwarding.
• Experience in customer service is preferred.
• Ability to manage tight deadlines and intense workloads.

Responsibilities

• Support the Global Account Manager in daily operations and customer contact.
• Manage analytics and KPIs related to operational performance.
• Contribute to event management execution and communication preparation.

Skills

Transport operations

Freight forwarding

Customer service

Analytics and performance KPIs

Fluent English

Italian or French

Knowledge of luxury industry

Job description

A leading logistics provider is seeking a Mid-Senior level professional to support global accounts in London. This full-time position involves managing transport operations, supporting the Global Account Manager, and contributing to event management. The ideal candidate will have 6 to 10 years of experience in transport operations or customer service, with fluent English and knowledge of the luxury industry as a plus.