General Manager - Student Accommodation

Wearehomesforstudents; Belfast; On-site; GBP 35,000 - 50,000; Full time

Job summary

A student accommodation provider in Belfast is seeking a General Manager to lead a team in delivering high-quality living experiences for students. In this role, you will manage daily operations, including check-ins and problem resolution, all while inspiring and motivating your team to excel. Your leadership will be key in creating a positive atmosphere in which students feel at home. The position offers 40-hour work weeks and various employee benefits including generous holiday packages and opportunities for professional growth.

Benefits

Generous holiday package

Enhanced family leave

Exclusive retail discounts

Birthday day off

Car leasing scheme

Cycle-to-work scheme

Charity days

Life insurance

Professional qualification opportunities

Qualifications

• Experience in a leadership role within a similar environment.
• Strong skills in data presentation and analysis are necessary.
• Excellent organizational skills to manage multiple responsibilities.

Responsibilities

• Lead and inspire a team to deliver exceptional customer service.
• Manage the check-in, check-out, and room turnaround processes.
• Handle operational and customer service issues efficiently.

Skills

Leadership experience

Data presentation

Organizational abilities

Team player

IT proficiency

Health and safety knowledge

Tools

Microsoft Office

Job description

Are you a dynamic leader with a passion for creating a home away from home for students? Do you have a knack for team motivation, a solid grasp of health and safety regulations, and a talent for managing budgets? If so, we have an exciting opportunity just for you!

Homes for Students, the UK's largest independent provider of Student Accommodation, is currently seeking a General Manager for Aster House in Belfast. This isn't your average 9-to-5 job; it's a chance to lead, inspire, and take charge of a thriving student community. Your weekly hours will be 40 per week, working 9am - 5:30pm, Monday to Friday.

About the Role

As our General Manager, you'll be the driving force behind an exceptional student living experience. You’ll work closely with your team to ensure top-notch customer service in sales, maintenance, and housekeeping. Your leadership will be instrumental in embedding our core values and enabling your team to excel in their roles.

The pinnacle of excitement awaits in September, as you take the reins of the check-in, check-out, and room turnaround process. Your outstanding communication skills will shine as you support our new students and efficiently handle any customer or operational issues that arise.

You won’t be alone on this journey. You’ll have the unwavering support of our larger Homes for Students family and an outstanding area and regional team by your side. This role demands a diverse skill set, but rest assured, we’ll be with you every step of the way as we nurture your growth within Homes for Students.

What We're Looking For

• Leadership experience in a similar role or environment.
• Strong data presentation and analysis skills.
• Impeccable organisational abilities.
• Team player with the power to lead, inspire, and motivate.
• Proficiency in IT, including Microsoft Office software.
• Knowledge of health and safety regulations (desirable but not essential).

What We Offer

• Generous holiday package: 25 days, plus bank holidays, for work‑life balance.
• Enhanced family leave packages.
• Exclusive retail discounts to make your money go further.
• Celebrate your birthday with a well‑deserved day off.
• Car leasing scheme for a comfortable commute.
• Cycle‑to‑work scheme to stay active and eco‑friendly.
• 2 charity days per year to make a difference in the community.
• Life insurance for peace of mind.
• Opportunity to work towards a nationally recognised qualification.

At Homes for Students, we embrace diversity and are committed to fostering an inclusive workplace. We welcome applications from all backgrounds and communities and are happy to discuss any reasonable adjustments you may need.

If you’re ready to embark on this exciting journey with us and believe you’re the perfect fit, we’d love to hear from you. Join our team and help us create a home away from home for students!