General Manager - Premium Pub Dining

BOXPARK; Neston; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading hospitality provider in the United Kingdom is seeking a General Manager for their premium dining site, the Boathouse in Neston. The ideal candidate will have substantial experience running food-led venues and be adept at building a positive community relationship. Responsibilities include driving customer satisfaction, managing operations, and leading a motivated staff. The position comes with a competitive salary of up to £50,000 per year plus bonuses and extensive benefits, along with opportunities for personal and team development.

Benefits

Healthcare

Life assurance

Enhanced pension scheme

Employee discounts

Paid breaks

GP online access

Qualifications

• Proven experience in running food-led establishments generating over £30K net a week.
• Experience with new site openings or re-openings.
• Strong understanding of creating a customer-centric culture.

Responsibilities

• Manage operations to ensure the success of the Boathouse.
• Engage with customers and gather their feedback.
• Build and lead a motivated team to deliver excellent service.

Skills

Customer service skills

Team leadership

Strategic planning

Event hosting

Financial management

Organizational skills

Job description

What’s on offer?

£1.5 MILLION REFURBISHMENT PLANNED FOR SPRING 2026

Up to £50000 per year + bonus scheme, enhanced pension scheme, healthcare, life assurance and illness protection plan, discounts platform, 24/7 access to GP online, paid breaks, 50% discount off food for up to 6 people, 50% off accommodation and employee assistance programme offering 24/7 support and advice.

What hours will you be working?

48 hours per week including evenings and weekends with 2 consecutive rest days each week.

Your Development:

Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.

The Pub - The Boathouse, Parkgate, Neston

A rare opportunity has come up at one of our food‑led premium dining sites. The Boathouse, Neston, is nestled in an attractive seaside setting and enjoys a fantastic local reputation. The site is due to have £1.5 million refurb with a complete redevelopment including restoring the upstairs function space. The plans are for the pub to close in March 26 and reopen towards the end of May 26. This role will likely commence in April 26.

Parkgate, Neston is a bit of an oddity, it is a seaside village, with no sea! The Boathouse looks straight over the magnificent Dee Estuary and its vast marshland and boasts fantastic fresh food dining and drinks. With a beautiful conservatory and outdoor seating area, it’s the best place for watching the local wildlife or the evening sunset, whilst enjoying a few drinks and a home cooked meal.

www.theboathouseparkgate.co.uk

What you’ll be doing as a General Manager

The General Manager is a key role in making the Boathouse a success.

• You will have operated fresh food led sites that take at least 30K net a week
• You will have experience of re‑opening or launching a new site
• You’ll be geared up towards self‑promotion through social media and building a fantastic local reputation with the ability to host quality events.
• You build and maintain a strong reputation based on great food and excellent hospitality. You engage with customers and their feedback is important to you.
• You build and motivate a strong efficient team. You’re an active leader, creating a culture of involvement, professionalism, and fun. Your team are loyal, and you recognise their contributions regularly.
• You know your way around a P & L and actively manage your key lines.
• You are super organised, have tight control on cash and stocks, manage your controllable costs and your admin is always impeccable and returned on time.

Skills & Experience

• With a focus on developing positive relationships within the community, you will have strong customer service skills with the ability to develop an inspiring culture across the site for your customers and your team.
• You will seek to improve your site and your own personal development, through a process of continual learning, and be an advocate of continual learning and development for your team.
• Able to plan and organise, you will have a strategic awareness of the long term goals of the business and be able to achieve your objectives, using evidence based decision making, and your determination to succeed.
• As a General Manager you will be passionate, resilient, friendly and fair, you will have a strong and ethical approach to carrying out your role, and be an empowering leader for your team.

About Hydes

Established in 1863, Hydes Brewery is based in Manchester has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool. Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this.

With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.

Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.

Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.