General Manager

Theruckusgroup; London; On-site; GBP 51,000 - 60,000; Full time

Job summary

A well-established hospitality company in Shoreditch is seeking a passionate and dynamic General Manager to lead their iconic venue. Responsibilities include overseeing daily operations, managing P&L, and developing a motivated team. The ideal candidate has a minimum of 2 years experience in a high-volume environment, strong leadership skills, and a commitment to delivering exceptional guest experiences. This role offers a competitive salary and various perks, including a structured induction and team-building trips.

Benefits

Annual team trip abroad

25% staff discount on food and drinks

Company pension scheme

Closed every Sunday & Monday

Qualifications

• 2 years minimum experience as a General Manager in a high volume venue.
• Strong leadership skills with a passion for learning and development.
• Excellent communication skills, comfortable interacting with guests and staff.

Responsibilities

• Leading daily operations to deliver outstanding guest experiences.
• Managing venue’s P&L, focusing on profitability.
• Recruiting, training, and developing a motivated team.

Skills

Leadership

Financial management

Communication

Team development

Guest experience

Job description

General Manager wanted at Iconic Shoreditch venue

Location: Shoreditch, East London (E1), E1 6PJ
Salary: Up to £60,000 per annum Bonus

Are you a passionate hospitality leader ready to take the reins of one of Shoreditch’s most beloved historical venues?

We’re seeking adynamic and experienced General Managerto oversee the daily operations of our vibrant, high-volume pub, restaurant and events space. This is a rare opportunity to make your mark within a respected independent group that values personality, performance, and people.

The General Manager is responsible for all aspects of our guest experiences, staffing including recruiting and development, cost control, compliance & licensing. The ultimate goal being to increase profitability by constantly challenging the current operations and researching and implementing new opportunities to increase revenue.

What We Offer:

• A structured induction and supportive operations team
• The chance to grow within an expanding independent group where your voice is heard
• Annual team trip abroad
• 25% staff discount on food and drinks across all 9 of our venues
• Company pension scheme
• Workplace where culture comes first, not corporate red tape
• Bonus scheme based on clear KPIs
• We’re closed every Sunday & Monday

What You’ll Be Doing:

• Leading daily operations to deliver outstanding guest experiences
• Managing all aspects of the venue’s P&L, with a focus on profitability and sustainability
• Recruiting, training, and developing a motivated, high-performing team
• Driving footfall and building regular clientele
• Planning and executing memorable events, alongside our kitchen and sales teams
• Maintaining high standards across the board from compliance to creativity

Who we’re looking for:

• A leader who excels in a high-energy environment and takes pride in delivering top-notch guest experiences.
• A senior manager who enjoys working in fun, dynamic venues and is eager to work with the owners and contribute to a growing brand.
• A leader with strong financial management skills and the ability to drive profitability.
• A senior manager with experience in managing, guiding, training and developing diverse teams.
• A hospitality obsessive who is passionate about developing themselves, their team and the business.

What We’re looking for:

• 2 years minimum experience as a General Manager in a high volume venue.
• A fun and engaging personality with a serious commitment to hospitality.
• Strong leadership skills with a passion for learning and development.
• Excellent communication skills, comfortable interacting with guests, staff, artists/djs and reporting to the board.
• Understanding of stock, budgeting and GP levels.
• Ambition to develop the group.

If you are ready to take on a challenging and rewarding role as our next General Manager in one of Shoreditch’s best venues, we’d love to hear from you.

Apply now to join our team and be part of something extraordinary.

We are an equal opportunity employer. We welcome and value a diverse workforce, create an inclusive culture and encourage applications from all qualified individuals.

Applicants must have the right to work in the UK.