Gateshead Support Worker - Part Time (Days)

Oasis Community Housing; Gateshead; On-site; GBP 10,000 - 16,000; Part time

Job summary

A community-focused charity in Gateshead is seeking a part-time Support Worker to provide trauma-informed support to individuals facing homelessness. You will work within a supportive environment, helping clients regain self-worth and access necessary services. The ideal candidate will possess excellent inter-personal skills, a commitment to holistic support, and the ability to engage and motivate those experiencing complex needs. Join a dedicated team aiming to reduce homelessness and empower individuals on their journey to a better future.

Qualifications

• Understanding of complexities related to homelessness, mental ill-health, and substance misuse.
• Experience in providing trauma-informed support.
• Ability to deliver information and guidance to empower individuals.

Responsibilities

• Provide person-led, trauma-informed support to individuals.
• Work within a team to reduce homelessness and promote self-worth.
• Engage, motivate, and build relationships with service users.

Skills

Excellent inter-personal skills

Ability to engage and motivate people

Knowledge of safeguarding

Holistic, person-centred support

Ability to work calmly under pressure

Job description

Support Worker (days) – Gateshead Adults Supported Accommodation and Emergency Accommodation Service

Gateshead

Starting Salary: £10,208 (15 hours) to £15,312 (22.5 hours) plus anti-social hour’s payment of £263 (15 hours) – £395 (22.5 hours) per annum. Total starting salary of £10,471 (15 hours) to £15,707 (22.5 hours) per annum.

Hours: Part time, between 15-22.5 hours per week; hours vary, Monday to Sunday, in accordance with a rolling rota. Anti-social working; evenings, weekends and bank holidays.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the job description, we’d love you to apply anyway. You might just be the perfect person for this role.

Are you passionate about making a difference in people’s lives, providing person-led, holistic, trauma-informed support to people on their journey out of homelessness? Do you have perseverance, and a commitment to never give up hope in people?

Our Supported Accommodation and Emergency Accommodation Service is funded to provide support to those with multiple and complex needs who are experiencing, or at risk of experiencing homelessness, located in close proximity within Gateshead:

• Two supported accommodation sites; one 8 bed, one 6 bed, both staffed 24 hours.
• Six self-contained properties forming the emergency accommodation element of the service.

We are seeking a part time Support Worker for the Supported Accommodation element of this service.

Our properties are places of safety, Psychologically Informed Environments (PIE), from which we work with individuals. We aim to provide accommodation and support that helps people find self-worth and the belief that they deserve a better future, before moving them on safely and successfully, therefore reducing homelessness and the on-going risk of homelessness.

To join us you will need to demonstrate an understanding of the complexity of needs related to homelessness, especially mental ill-health, alcohol and substance misuse and offending. You will have excellent inter-personal skills, the ability to engage and motivate people, and build cooperative working relationships. You will be able to use your initiative and work flexibly in a demanding environment. You will have the ability to deliver holistic, person-centred, trauma-informed support, and provide information, advice and guidance to empower people to access appropriate services. You will be able to work calmly under pressure and have knowledge of safeguarding, and health and safety.

In return, you will benefit from a supportive, creative environment and have the opportunity to develop your knowledge and skills. We are a growing charity, and we believe staff are the foundation stone to the success of the charity and so we do everything we can to make sure they feel valued, supported, engaged and developed.

Oasis Community Housing is a Christian response to homelessness and disadvantage, providing housing, support and other specialised services. Our vision is for everyone to be part of a community where they are included, belong and have what they need to reach their God-given potential. As part of our strategy for growth and development, we are embarking on an ambitious journey to develop our culture of co-production. We want to share power and responsibility with those accessing our services in meaningful, safe and accessible ways, and to create an environment where everyone can contribute.

We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian ethos of Oasis Community Housing.

We value diversity and promote equality of opportunity. We encourage and welcome applications from suitably skilled candidates from all backgrounds to support a diverse workforce, including individuals with lived experience of homelessness.

Closing date for applications is Tuesday 6th January 2026

To apply for this role, please use the Apply link below. Using the links to the Job Description, Guidance and our Ethos and Values.