Garden Centre Team Lead - Part-Time with Weekend Shifts

Britishgardencentresonline; Hitchin; On-site; GBP 60,000 - 80,000; Part time

Job summary

A family-run garden centre is seeking a part-time Team Leader for 25 hours per week, including weekends. The role involves providing excellent customer service, supporting the Manager, and mentoring retail advisors. Candidates should be flexible, detail-oriented, and have supervisory experience. Duties include stock administration, maximising sales, and leading the team to ensure high standards. The position offers benefits such as onsite parking and staff discounts. Interested applicants should send their CVs to the hiring manager.

Benefits

Onsite car parking

Staff discount at Garden Centres and Restaurants

Access to Woodthorpe Leisure Park

Qualifications

• Must be fully flexible with weekend working.
• Experience with social media and customer service is a plus.
• Experience with visual merchandising preferred.

Responsibilities

• Provide great customer service and support the Manager.
• Mentor retail customer advisors for positive customer experience.
• Manage stock administration, including booking and invoicing.
• Maximise store sales and profitability.
• Lead and motivate the team, providing feedback and coaching.
• Resolve customer complaints calmly and confidently.

Skills

Excellent customer service

Supervisory experience

Able to work on one’s own initiative

Adhering to company policies

Work well under pressure

Good time management

Professionalism and reliability

Job description

A family-run garden centre is seeking a part-time Team Leader for 25 hours per week, including weekends. The role involves providing excellent customer service, supporting the Manager, and mentoring retail advisors. Candidates should be flexible, detail-oriented, and have supervisory experience. Duties include stock administration, maximising sales, and leading the team to ensure high standards. The position offers benefits such as onsite parking and staff discounts. Interested applicants should send their CVs to the hiring manager.