Furniture Retail Advisor - Consultative, Customer Focused

Oak Furnitureland Group; Coventry; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading furniture retailer in Coventry seeks a Retail Sales Advisor to deliver exceptional customer experiences. The role involves using expert product knowledge to assist customers and achieve sales targets within a dynamic team environment. The ideal candidate has experience in retail sales, strong communication skills, and a passion for furniture. Full-time role with generous benefits, including exclusive discounts, holiday allowance, and ongoing training.

Benefits

Exclusive Employee Discounts

Generous Holiday Allowance

Birthday Leave

My Rewards Programme

Competitive Pension Scheme

Life Assurance

Ongoing Training

Employee Assistance Programme

Free On-site Parking

Qualifications

• Extensive experience in customer-facing environments, ideally within consultative sales.
• Strong understanding of retail sales processes and achieving targets.
• Ability to influence and generate positive customer relationships.

Responsibilities

• Provide exceptional customer experience by sharing product knowledge.
• Achieve personal sales and performance KPIs.
• Collaborate with team to improve customer satisfaction scores.

Skills

Customer service excellence

Consultative selling

Relationship building

Persuasive communication

Team collaboration

Job description

A leading furniture retailer in Coventry seeks a Retail Sales Advisor to deliver exceptional customer experiences. The role involves using expert product knowledge to assist customers and achieve sales targets within a dynamic team environment. The ideal candidate has experience in retail sales, strong communication skills, and a passion for furniture. Full-time role with generous benefits, including exclusive discounts, holiday allowance, and ongoing training.