Front Office Supervisor: Craft Memorable Guest Stays

Peoplebank; Glasgow; On-site; GBP 23,000 - 30,000; Full time

Job summary

A leading hotel management company in Glasgow seeks an enthusiastic Front Desk Supervisor passionate about hospitality. You will welcome guests, manage check-ins, and provide exceptional customer service. The ideal candidate will have at least 12 months of supervisory experience, excellent IT skills, and be proactive in all interactions. Join a team dedicated to creating memorable experiences and enjoy benefits including employee discounts and wellness support.

Benefits

Employee discounts on hotel stays

Shopping discounts

Eye care

Cycle to work scheme

Counseling sessions

Qualifications

• Experience working at a busy hotel front desk is preferred.
• At least 12 months of supervisory experience is required.
• Excellent oral and written communication skills are essential.

Responsibilities

• Welcome guests professionally and handle check-ins and inquiries.
• Maintain a positive and engaging presence for guests and team members.
• Provide exceptional hospitality service consistently.

Skills

Customer Service Orientation

Strong Communication Skills

IT Skills (MS Office)

Numeracy Skills

Proactive Attitude

Tools

Opera

Delphi

Microsoft Office

Job description

A leading hotel management company in Glasgow seeks an enthusiastic Front Desk Supervisor passionate about hospitality. You will welcome guests, manage check-ins, and provide exceptional customer service. The ideal candidate will have at least 12 months of supervisory experience, excellent IT skills, and be proactive in all interactions. Join a team dedicated to creating memorable experiences and enjoy benefits including employee discounts and wellness support.