Food Team Lead: Elevate Service, Availability & Profit

Marks & Spencer Plc; Hull and East Yorkshire, York and North Yorkshire; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead shop floor operations and drive exceptional customer service. In this frontline leadership role, you will coach your team, manage stock, and ensure accountability for sales and service standards. Strong commercial awareness and the ability to perform under pressure are essential. Join us to make a significant impact and help shape the future of our Food division.

Benefits

Inclusive workplace

Opportunities for personal growth

Support during recruitment process

Qualifications

• Ability to lead a team to deliver excellent customer service and KPI's.
• Good understanding of commercial and operational processes.
• Effective communication skills to inspire colleagues and share best practices.

Responsibilities

• Lead and coach a team to deliver consistently under pressure.
• Drive profitability and sales through KPI achievement.
• Ensure a safe and legal store environment.

Skills

Leadership

Customer service

Commercial awareness

Team coaching

Problem-solving

Job description

A leading UK retailer is seeking a Team Manager in Food to lead shop floor operations and drive exceptional customer service. In this frontline leadership role, you will coach your team, manage stock, and ensure accountability for sales and service standards. Strong commercial awareness and the ability to perform under pressure are essential. Join us to make a significant impact and help shape the future of our Food division.