Food Manager

Sainsbury’s Group; Enfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the UK is seeking a Food Manager to drive operational excellence and elevate customer service in the food hall. The ideal candidate has a proven track record in team leadership and KPI management in a fast-paced environment. This full-time position offers a competitive salary and comprehensive benefits, focusing on employee well-being and development.

Benefits

Competitive salary

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension match

Share scheme

Cycle-to-work scheme

Well-being support

Qualifications

• Proven track record of maintaining high customer experience standards.
• Experience managing teams in a fast-paced environment.
• Demonstrated success in achieving operational KPIs.

Responsibilities

• Modeling and coaching high standards in food hall operations.
• Managing store processes to ensure exceptional customer service.
• Overseeing staff performance and scheduling.

Skills

Customer experience delivery

Team leadership

Operational management

KPI achievement

People management

Job description

Food Manager – Sainsbury’s

Join to apply for the Food Manager role at Sainsbury’s.

Overview

Our management teams don’t just run stores – they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands‑on, sleeves‑rolled‑up changemakers.

What you’ll be doing

• Role modelling and coaching for high standards and efficiency across the whole food hall.
• Managing compliance to processes while bringing the passion and flair for great shop keeping and customer service.
• Ensuring every single customer gets the food they want, helping us remain the first choice for food.
• People management: managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• Assuming overall responsibility for running the store, ensuring colleagues have direction and support to deliver for the customer.

Essential criteria

• Track record of delivering exceptional customer experiences, coaching others to consistently raise the bar.
• Experience leading teams in a dynamic customer‑facing environment.
• Leadership in a high‑volume, fast‑paced operational setting with a focus on daily operations and KPI delivery.
• Proven success in meeting a broad range of KPIs – sales, stock availability, customer satisfaction, colleague engagement.
• Experience managing complex people matters, including performance, absence and formal employee relations cases.

Benefits

• Competitive salary based on experience and store location.
• Annual bonus scheme.
• Free food and hot drinks.
• Generous holiday entitlement, maternity and paternity leave.
• Pension match of 4‑7.5% of your contributions.
• Sainsbury’s share scheme, cycle‑to‑work scheme and special offers on gym memberships, restaurants, holidays and retail vouchers.
• Well‑being support – emotional, legal and financial advice.
• Colleague networks and development opportunities.

Inclusion

We are dedicated to being a truly inclusive retailer. If you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.

Seniority: Mid‑Senior level. Employment type: Full‑time. Job function: Management and Manufacturing. Industry: Retail.