Fire & Security Service Engineer - Van, Training & Growth

Ripple Effect Consulting; Salisbury; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading fire and security solutions provider is seeking a Fire & Security Service Engineer in Salisbury. The successful candidate will maintain fire and security systems, respond to service calls, and ensure exceptional customer service. With comprehensive training and development opportunities, this role includes a competitive OTE of £55,000 which incorporates various components including salary and on-call pay. This position requires a strong technical background and will potentially involve face-to-face customer interaction.

Benefits

OTE – £55,000 inclusive of salary, overtime, and commission

Company Van

Training and development opportunities

Royal London Pension Scheme

Life Assurance

Employee Recognition Scheme

Paid Holidays plus Bank Holidays

Mental Health & Well-being scheme

Qualifications

• Experience in the electrical or electronic industry is essential.
• Good understanding of Fire and Security Systems is required.
• Experience with front-line customer interactions is preferable.

Responsibilities

• Maintain Fire & Security Systems in the assigned area.
• Respond to service calls on Fire and Security systems.
• Plan and execute routine and reactive service visits.

Skills

Technical background in the electrical / electronic industry

Knowledge of Fire and Security Systems

Front‑line customer contact experience

Excellent organisational skills

Professional and presentable demeanor

Ability to deliver exceptional customer service

Tools

Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec

Galaxy, Texecom, Scantronic, Menvier, Risco

Hikvision, Dahua, Bosch

Paxton, PAC., Salto

Job description

A leading fire and security solutions provider is seeking a Fire & Security Service Engineer in Salisbury. The successful candidate will maintain fire and security systems, respond to service calls, and ensure exceptional customer service. With comprehensive training and development opportunities, this role includes a competitive OTE of £55,000 which incorporates various components including salary and on-call pay. This position requires a strong technical background and will potentially involve face-to-face customer interaction.