Field Care Supervisor

Radfield Home Care Ltd; York and North Yorkshire; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A family-run home care provider is seeking a Field Care Supervisor to ensure high standards of care for clients in York. You will supervise care staff, carry out client reviews, and promote a safe and supportive environment. The ideal candidate will have experience in domiciliary care, a full UK driving licence, and NVQ Level 2 in Health & Social Care, with excellent communication skills. Competitive hourly rates and benefits including paid travel time and ongoing training are provided.

Benefits

Paid travel time

Mileage allowance

Full, paid training

Ongoing support

Team get-togethers

£40 MOT contribution

Real Living Wage

Qualifications

• Experience in domiciliary care and providing personal care.
• Full UK driving licence with business insurance.
• Willingness to work towards NVQ Level 3.

Responsibilities

• Support the operations team with managing clients and care staff.
• Visit clients to ensure they feel safe and happy.
• Provide high quality care in accordance with policies.

Skills

Compassionate

Strong communication skills

Organised

Literacy

Record-keeping

Computer literate

Education

NVQ Level 2 in Health & Social Care

Tools

Google Drive

Job description

Field Care Supervisor – Domiciliary Care

At Radfield Home Care York, Thirsk & Ryedale, we’re a family‑run, award‑winning home care provider rated Outstanding by the CQC. We’re looking for kind, caring, and dependable individuals to join our friendly team and help older people live independently in their own homes.

Role Purpose

Reporting to the Care Manager, the Field Care Supervisor will support the day‑to‑day running of care services in the community. You will carry out client reviews, supervise care staff, and ensure high standards of care and compliance across the service.

Key Responsibilities

• Supporting the operations team with the onboarding for ongoing management of all clients and care staff, inc, care assessments, supervisions.
• You will regularly visit clients in the community to ensure they feel safe, supported and happy with their care.
• Provide high quality care in accordance with our policies and procedures.
• Maintain accurate records in line with CQC and company standards.
• Promote safeguarding, confidentiality, health & safety at all times.
• Participate in the on‑call rota.

Person Specification

Essential

• Full UK driving licence with business insurance.
• Experience in domiciliary care and providing personal care.
• NVQ Level 2 in Health & Social Care, willing to work towards Level 3.
• Compassionate, professional and organised approach.
• Strong communication, literacy and record‑keeping skills.
• Computer literate, experience using Google Drive.

Desirable

• Experience supervising, mentoring or supporting care staff.
• Knowledge of CQC standards.

Safeguarding & Compliance

This role involves working with vulnerable adults and requires an enhanced DBS check, Adult First check and satisfactory references. A strong understanding of safeguarding responsibilities is desirable.

What You’ll Get

• £13.75/hour weekdays | £14.75/hour weekends
• Paid travel time between visits (£13.25/hour)
• Mileage allowance: 40p per mile
• Morning shifts from 7am, Evening shifts till 10pm, including alternate weekends. Participation in the on call rota.
• Full, paid training provided
• Real Living Wage employer
• Continuous in‑house and online training
• £40 MOT contribution
• Regular team get‑togethers and ongoing support