Family Support Worker - Children's with Disabilities Hub

CHESHIRE East; Macclesfield; Hybrid; GBP 31,000 - 35,000; Full time

Job summary

A local authority in the United Kingdom is seeking two Family Support Workers to help families navigate challenges and access services. The ideal candidates will have strong communication skills and a solution-focused approach. Responsibilities include managing caseloads and providing direct support to families of children with disabilities. The role offers a competitive salary, enhanced annual leave, flexible working patterns, and various salary sacrifice schemes to improve work-life balance.

Benefits

Competitive salary

Enhanced annual leave

Flexible working pattern

Salary sacrifice green car scheme

Cycle to work scheme

Discounted gym membership

Qualifications

• Confident in managing workload and prioritizing tasks effectively.
• Able to build trust with families and professionals.
• Passionate about improving outcomes for children and young people.

Responsibilities

• Manage a caseload, ensuring reviews and visits are completed on time.
• Provide support to families of children with disabilities.
• Act as a hub for other professionals seeking guidance and information.

Skills

Empathy

Resilience

Strong communication

Teamwork

Resourcefulness

Job description

Ready to make a lasting impact in your community?

We’re looking for two passionate and proactive Family Support Workers who want to be at the heart of helping families thrive. If you're someone who builds trust easily, listens with empathy, and brings energy and commitment to every challenge, this is your opportunity to step into a role where your support truly matters.

About us

At Cheshire East Council, we are resident, and partner focused with a vision to enable prosperity and wellbeing for all. People really are at the heart of everything we do and that starts with our incredible workforce. We promote a culture of high performance where people can aspire, thrive and flourish, where we strive to deliver best value in everything we do.

For us, success isn’t just about what we achieve, but how we achieve it together. We promote curiosity, excellence, innovation and continuous improvement.

We are values led and committed to wellbeing and inclusion for all, where our employees co-created our values of drive, integrity, respect and collaboration which inform all that we do.

We are proud to work for Cheshire East Council and believe you would be too!

Join us on a meaningful journey in Children’s Social Care at Cheshire East Council

We’re on a meaningful journey in Children’s Social Care and we’d love for you to be part of it. Joining us means becoming part of a supportive, forward-thinking team that’s passionate about making a real difference in the lives of children and young people. Everything we do is about putting them first, helping them grow, thrive and reach their full potential so they can build brighter futures.

If this sounds like the kind of impact you want to make, we’d be delighted to hear from you. Come and join us in shaping positive change for our young people.

About the role:

• Involves managing a caseload, ensuring reviews and visits are completed within agreed timescales.
• Provides direct support to families of children and young people with disabilities, helping them navigate challenges and access appropriate services.
• Acts as a hub for other professionals seeking guidance, information, and support.
• Offers access to ongoing training and development to support professional growth.
• Joins a committed team focused on shaping positive outcomes for children and young people with disabilities.

This is just a snapshot of some of the exciting things you’ll be doing in the role, to find out more about the other key responsibilities of the role please view the attached job description.

About you:

• You’ll be confident managing your own workload and prioritising tasks effectively.
• You’ll bring empathy, resilience, and a solution-focused approach to your work.
• You’ll be a strong communicator, able to build trust with families and professionals alike.
• You’ll be passionate about improving outcomes for children and young people with disabilities.
• You’ll value teamwork and be keen to contribute to a supportive, learning-focused environment.
• You’ll be child, and family-centred in your approach, always putting their needs and voices at the heart of your work.
• You’ll be resourceful, able to think creatively and adaptively to find solutions and connect families with the right support.
• You’ll work closely with multiagency partners.

To find out more about the essential and desirable criteria for the role please view the attached job description specification document.

What we offer in return:

• A competitive salary - Between £31,537 per annum - £34,434 per annum (CEC NJC – Grade 7) with guaranteed yearly pay increases!
• Enhanced annual leave- Start with an impressive34 days of annual leave(including bank holidays) from day one, and watch it grow to 39 days after just five years of service
• Purchase of annual leave –Want more time off? You can purchaseup to 10 extra daysof annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
• Flexible working pattern- Enjoy a37-hour standard full-time work weekwith the added perks of flexitime and hybrid/remote working arrangements where possible. Your work-life balance just got a whole lot better!
• Salary sacrifice green car scheme- Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme.There’re no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
• White goods salary sacrifice scheme -Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
• Enhanced public pension-Secure your future with ourcareer average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
• Cycle to work scheme -Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
• Employee assistance programme- Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life
• Discounted gym membership -Stay active and healthy with corporate membership prices for Everybody Leisure, including:
  • Gym, Swim and Group Fitness at all 16 facilities
  • Off-Peak Racket Sports
  • Athletics Tracks
  • Sauna/Steam/Spa

How to apply

We’re delighted that you’re considering applying for this role!

As an equal opportunities’ employer, we warmly welcome applicants from all backgrounds. We believe that a diverse workforce helps us better reflect and serve our local communities, and together, we can build something truly special.

To join our team, simply click ‘Apply for this job’ at the bottom of the page. If you’d prefer an informal chat first or have any questions about the role, feel free to reach out to Natalie Kidd at [e-mail], she’ll be happy to hear from you!Please remember to include the job reference so we know which role you are interested in.

If you haven’t heard from us within four weeks of the closing date, it likely means we weren’t able to move forward with your application at this time but please don’t let this discourage you as your interest means a lot to us, and we’d truly love to hear from you again in the future!

We wish you all the best in your application and if you run into any technical issues, our friendly team are here to help at [e-mail].