Family Support Lead

Solentacademiestrust; Basingstoke; On-site; GBP 60,000 - 80,000; Full time

Job summary

A school within a reputable trust located in Basingstoke seeks a Family Support Lead to oversee family support services. The ideal candidate will manage student welfare, promote attendance, and collaborate closely with families and agencies. Successful applicants should have a significant experience working with children and families, excellent communication skills, and a thorough understanding of legislation. This full-time position offers numerous benefits, including a supportive community and professional development opportunities.

Benefits

Excellent staff induction

Local Government Pension Scheme

Life Insurance

Wellbeing Inset Day

Access to onsite Fitness Suite

Free onsite parking

CPD opportunities

Employee Referral Scheme

Salary Extras Employee Benefits Platform

Qualifications

• Significant experience of working with children and families.
• Good understanding of attendance legislation and guidance.
• Compassionate and proactive individual.

Responsibilities

• Manage the school’s family support services.
• Promote excellent attendance and welfare of pupils.
• Work closely with families and external agencies.

Skills

Excellent communication skills

Analytical skills

Organisational skills

Reflective practitioner

Job description

Dove House is an Outstanding school and is one of five schools within Solent Academies Trust. We are seeking to recruit a highly organised and proactive and compassionate individual to oversee the school’s family support services.

Personal attributes

The Family Support Lead will manage the school’s family support services. This is a pivotal role requiring excellent communication and analytical skills.

You will promote excellent attendance, engagement and welfare of pupils. You will work closely with families, school staff and external agencies, providing target support in a planned and strategic way.

Candidates will have significant experience of working with children and families and a good understanding of attendance legislation and guidance. You will have excellent organisational skills and be a reflective and relational practitioner. You will be a motivated and vibrant individual who enjoys working within an environment that is constantly busy.

Salary & Benefits

Band 8

37 hours per week, term time only plus two weeks

By joining the Dove House Academy team, we offer you:

• Excellent staff induction with a commitment to high quality professional development
• The opportunity to be part of an innovative and forward-thinking Trust
• A happy, committed, and supportive community
• Local Government Pension Scheme with the option of a 50/50 contribution to build over time
• Life Insurance - 3 times annual salary (for members of the pension scheme)
• Wellbeing Inset Day to support the wellbeing of our staff
• Increase in paid weeks after 5 years of service from 47.4 weeks to 48.3 weeks
• Access to our onsite Fitness Suite
• Free onsite parking
• CPD opportunities to support Career development
• Employee Referral Scheme
• Salary Extras Employee Benefits Platform

The working hours for this role are Monday to Thursday, 8am to 4pm and Friday 8am to 3.30pm. You will work for 41 weeks of the year; however, you will be paid for 47.4 weeks. Your salary will be paid in 12 equal monthly instalments.

Location

Dove House Academy
Sutton Road
Oakridge, Basingstoke
Hampshire
RG21 5SU

Please complete a Solent Academies Trust application form.

Please note we will only accept applications completed on our Solent Academies Trust form.

Closing date for applications is Monday 26 th January 2026, 09:00am

Interviews will be held on Tuesday 3 rd February 2026

Equal opportunities

Solent Academies Trust welcome applications regardless of age, gender, ethnicity, or religion. Only applications submitted on the academy’s application form will be accepted Solent Academies are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to an enhanced Disclosure and Barring Service checks along with other relevant employment checks.