Facilities Helpdesk Administrator

JD Sports Fashion Plc; Wigan; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading sports retail company based in Wigan is looking for a candidate to handle financial coordination, invoice management, and provide support for various property functions. The ideal applicant will be involved in managing supplier agreements, co-ordinating maintenance activities, and ensuring the highest standards are maintained throughout the company. The role demands strong organizational skills and the ability to work collaboratively with internal teams and external contractors.

Qualifications

• Proven experience in financial and commercial coordination.
• Ability to manage supplier agreements and support various property functions.
• Strong communication skills to liaise with contractors and landlords.

Responsibilities

• Coordinate purchase ordering for minor and major capital works.
• Reconcile invoices and assist in resolutions to disputes.
• Support property functions and liaise with insurers regarding claims.

Job description

Location – JD Gyms Wigan

Working hours – Monday to Friday, 9:00am to 5:00pm

Role Responsibilities

• Financial/ Commercial Co-ordination of purchase ordering for minor capital works, reactive maintenance and planned maintenance.
• Invoice reconciliation, aiding resolution to invoice disputes and invoice recording.
• Support the Property function to ensure efficiency of service and continuous improvement with all 3rd Party contractors
• Liaise with our insurers re claims, including responding to correspondence and other information.
• Liaise with our Landlords re disputes, including responding to correspondence and other information.
• Co-ordination of purchase ordering for capital projects, invoice reconciliation & recording.
• Co-ordination of supplier agreements as requested by line managers
• Strategic & Operational Co-ordination of general enquiries into the Property department
• Departmental administration to include database management, invoice procedure, meeting and team movements, monitoring updating, and publishing records, and coordination of supplier agreements.
• Liaise with Preferred contractors to assist in co-ordinating reactive and planned maintenance activities and minor capital works.
• Liaise with Clubs and internal departments to provide a professional and efficient service.
• Co-ordination of our internal regional maintenance operatives
• Provide any other administration duties as required ref holiday cover.
• Support clubs with O.O.H emergencies on a rota basis

People & Development

• Supporting the team as required.
• Helping team to hit deadlines for reporting.
• Support the Property Functions and assist in promoting the highest standards that are enforced and maintained throughout the company.

Customer & Culture

• Drive culture of continuous improvement in systems and process
• Challenge where you see that systems and process do not achieve JD Standards
• Respond to written correspondence and phone calls from Clubs and external parties.

Systems & Process

• Make use of available systems to maximise team effectiveness
• Maintain all databases and logging systems
• Develop and manage new reports as required