Facilities Coordinator

Jones Lang LaSalle Incorporated; Leeds; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading real estate firm is seeking a Facilities Coordinator in Leeds to oversee facility operations and tenant relations. The role involves managing vendor contracts, ensuring compliance with lease requirements, and providing exceptional customer service. The ideal candidate has at least 2 years of relevant experience and strong skills in relationship management. This part-time position demands a professional demeanor and problem-solving mindset while promoting a positive workplace environment.

Qualifications

• Minimum 2 years of experience in office administration, customer service, or facilities management.
• Demonstrated experience in managing tenant relationships and service contracts.
• Proficiency in Microsoft Office applications is required.

Responsibilities

• Act as primary contact for tenant inquiries and service requests.
• Coordinate maintenance activities in compliance with SLAs.
• Manage vendor contracts and maintain strong supplier relationships.

Skills

Customer service

Relationship management

Problem-solving

Multitasking

Education

2 years experience in facility or property management

Tools

Microsoft Office Suite

Facility management systems

Job description

**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Facilities Coordinator****Part Time:** 25 Hours per week**Position Overview**We are seeking a dynamic Facilities Coordinator to serve as the primary liaison for facility operations, tenant relations, and workplace management. This role combines property management expertise with exceptional customer service to ensure seamless facility operations while representing JLL and our clients with professionalism and excellence in the local business community.**Key Responsibilities****Property & Tenant Management*** Act as primary point of contact for all tenant inquiries, requests, and escalations* Build and maintain strong relationships with tenants and landlords where applicable* Ensure compliance with lease terms and legal requirements* Coordinate service visits with property management representatives and approved vendors* Drive high standards and consistency in lease requirement management* Monitor tenant satisfaction and proactively address concerns**Workplace Operations*** Provide exceptional hospitality and support for guests, visitors, and employees* Resolve facility-related issues including janitorial services, conference room management, workstation support, and interior/exterior furnishings and equipment* Coordinate and schedule maintenance activities to meet defined Service Level Agreements (SLAs)* Collaborate with internal departments (IT, Corporate Security, Real Estate, Transactions Management, Lease Admin and Projects) to ensure high-quality project completion* Ensure facility compliance with local building, health, safety, and fire codes* Develop and implement operational procedures and standard operating practices* Identify and present monthly cost-saving opportunities and operational improvements**Vendor & Contract Management*** Manage facility contracts as the client's designated managing agent* Coordinate vendor discussions regarding goal setting, performance criteria, and reviews* Maintain strong relationships with suppliers and service providers* Monitor service delivery quality and contractor performance**Administrative & Event Support*** Coordinate special events for clients and JLL initiatives* Support various administrative tasks to ensure smooth daily operations* Assist with workplace technology integration and facility improvements**Client Relations & Business Development*** Represent JLL and clients professionally in the local and regional business community* Promote JLL's reputation and capabilities to prospective tenants and clients* Lead efforts to monitor and enhance customer satisfaction* Serve as brand ambassador for facility management excellence**Experience & Education*** Minimum 2 years of experience in office administration, customer experience, facilities management or property management,* Demonstrated experience in customer service and relationship management* Background in vendor management and contract coordination preferred**Technical Skills*** Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)* Experience with facility management systems and technologies* Interest in continuous improvement and emerging workplace technologies**Core Competencies*** Excellent interpersonal, communication, and organizational abilities* Outstanding customer service orientation with problem-solving mindset* Strong multitasking capabilities with ability to work independently* Professional demeanour with excellent written and verbal communication skills* Ability to work effectively both independently and as part of a remote team* Self-motivated with capability to work without direct supervisionIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!#LI-JA1**Location:**On-site –Leeds, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .